Compassionate PCA recognized for ability to complete tasks efficiently and productively. Skilled in patient care, emotional support , and mobility assistance. Excel in communication, empathy, and patience, ensuring high-quality care and support for clients in various settings.
Overview
13
13
years of professional experience
1
1
Certification
Work History
PCA Personal Care Assistant
Brighton Retirement Community
Brighton, CO
07.2022 - Current
Provided personal care assistance to elderly and disabled individuals in their homes, including bathing, dressing, grooming, transferring, toileting and feeding.
Responded swiftly to emergencies by assessing situations and providing appropriate assistance.
Communicated effectively with healthcare team regarding resident conditions.
Documented care provided and reported changes in resident behavior or health status.
Maintained cleanliness and organization in resident living areas and common spaces.
Performed light housekeeping duties such as changing bed linens, doing laundry, washing dishes and vacuuming carpets.
Assisted patients with recreational activities such as reading books or playing board games.
General Manager
Ziggi's Coffee
Henderson, CO
06.2019 - 06.2022
Oversaw daily operations to ensure efficient service at coffee locations.
Managed staff schedules and training programs for team development.
Implemented inventory control systems to minimize waste and optimize supplies.
Ensured compliance with health and safety regulations across all locations.
Analyzed customer feedback to improve service quality and operational processes.
Trained employees on duties, policies and procedures.
Ensured food and drinks were compliant with company standards.
Customer Service Manager
Walmart Supercenter
Brighton, CO
05.2013 - 02.2014
Addressed employee and customer questions or concerns promptly to enhance service experience.
Managed front end and ensured safety for all employees and customers.
Organized merchandise display to maintain availability and appeal for customers.