Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jalyn Tate

Pittsburgh ,PA

Summary

Diligent customer service brings top skills in, data entry and conflict resolution. Recognized for resolving customer complaints with integrity and professionalism to maintain customer satisfaction and retention. Motivated team player committed to contributing to company success goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

PCA Personal Care Assistant

Cynamed
05.2024 - Current
  • Provided compassionate personal care, enhancing clients' comfort and well-being through attentive support and empathy.
  • Assisted clients with daily activities, facilitating independence and improving quality of life through tailored care plans.
  • Collaborated with healthcare professionals to monitor patient progress, ensuring comprehensive care and timely interventions.
  • Maintained accurate care records and documentation, supporting effective communication and compliance with health regulations.

• Fostered strong relationships with clients. cultivating trust and enhancing overall satisfaction through attentive and compassionate care.

Personal Care Assistant

Friendship Village South Hills
11.2022 - 06.2023
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Remained alert to problems or health issues of clients and competently responded.

Sales Associate

Bath & Body Works
09.2020 - 10.2022
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Helped customers find specific products and offered product advice.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.

Ticket Handler

Universal Studios Orlando
05.2021 - 06.2022
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.

Education

Cosmetology Education

Osceola Technical College
Poinciana, FL
07.2020

High School Diploma -

Liberty High School
Poinciana, FL
05.2019

Skills

  • Customer Support
  • Problem Resolution
  • Problem-solving abilities
  • Sales expertise
  • Store maintenance
  • Clean Living Spaces
  • Personal Care Assistance
  • Complex Problem-Solving
  • Tactful Communication
  • Spreadsheet Tracking
  • Bed Transfers
  • Behavior Management
  • Guest Satisfaction
  • Daily Logs
  • Communication Assistance

Certification

  • First Aid/CPR Certified
  • PCA - Personal Care Aide

Timeline

PCA Personal Care Assistant

Cynamed
05.2024 - Current

Personal Care Assistant

Friendship Village South Hills
11.2022 - 06.2023

Ticket Handler

Universal Studios Orlando
05.2021 - 06.2022

Sales Associate

Bath & Body Works
09.2020 - 10.2022

Cosmetology Education

Osceola Technical College

High School Diploma -

Liberty High School
Jalyn Tate