Brianna Jackson

As an Accounts Payable and Receivable Clerk, I manage the Accounts Receivable (AR) in ONQ every morning. I collect all food and beverage deposits and send them to the bank on Tuesdays and Fridays. I ensure that all venues and the front desk always have sufficient change. Additionally, I collect all tax-exempt forms and maintain credits for month-end reports.

I input monthly invoices from all our vendors and reach out to them to confirm their information and ensure we are up to date with invoices. I attend meetings and training sessions to address chargebacks. I handle all group deposits and final bills, and I participate in weekly sales meetings to confirm payment deadlines. I send out and post checks weekly, ensuring to identify and clarify any discrepancies. Lastly, I manage all billing-related phone calls.

• Collected room deposits, fees, and payments.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
• Resolved guest issues promptly, resulting in positive feedback and return visits.