Open To Work
Katherine Delgado
Pearland
Summary
Results-driven professional with a strong background in administrative support and customer service. Enhanced operational efficiency through effective accounts payable and receivable management, achieving timely transactions that improved client satisfaction. Known for fostering strong vendor relationships and maintaining meticulous records to streamline processes.
Overview
20
20
years of professional experience
Work History
Accounts Payable and Receivable Clerk
Republic Harley-Davidson
Stafford
10.2025 - 03.2026
- Managed outgoing and incoming payments, achieving accurate invoice processing and timely transactions.
- Processed vendor invoices promptly for accurate record-keeping.
- Entered and posted accounts receivable documents using accounting software.
- Maintained organized financial records using accounting software for streamlined access and reporting.
- Facilitated vendor communication on billing inquiries and payment statuses to resolve issues efficiently.
- Generated monthly reports on accounts payable and receivable activities.
- Conducted daily bank reconciliations across all cash accounts.
- Supported month-end and year-end closings to maintain accounting integrity.
Receptionist
Republic-Harley Davidson
05.2025 - 07.2025
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled phone calls promptly, ensuring accurate departmental routing.
- Managed reception space and maintained current materials to create a welcoming environment for visitors.
- Addressed inquiries promptly and provided accurate information to enhance customer satisfaction.
- Corresponded with clients through email, telephone, or postal mail.
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, creating temporary tags and fliers for upcoming events.
- Provided administrative support to staff members by handling correspondence, filing documents, and managing office supplies inventory.
- Demonstrated strong multitasking abilities while managing numerous tasks simultaneously.
- Developed strong client connections through a consistent professional demeanor.
Medical Office Specialist
Complete Woman’s Care Center
06.2024 - 05.2025
- Enhanced practice growth by delivering exceptional customer service, contributing to increased patient retention.
- Built rapport with patients through active listening, empathetic communication, and professionalism.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Trained newly hired administrative staff members on office policies, procedures, and best practices, fostering a supportive team environment.
- Coordinated with administrative staff on projects to improve overall medical office functionality.
- Reconciled daily payments received and prepared deposits for smooth office finances.
Front Office Coordinator
Complete Midlife Wellness Center
04.2023 - 06.2024
- Optimized appointment scheduling to accommodate emergency cases, improving patient outcomes.
- Facilitated timely check-in and check-out procedures, streamlining patient flow through the clinic
- Managed high call volumes effectively, addressing patient inquiries and resolving issues promptly
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Managed inventory of office supplies, minimizing waste and ensuring availability of necessary items.
- Supported colleagues by assisting with tasks, promoting a cooperative and positive team atmosphere.
- Provided feedback in team meetings, enhancing collaboration and communication within the team.
- Participated in staff meetings and training sessions to stay current on industry best practices and improve overall performance.
- Maintained consistent performance evaluations to meet organizational standards.
Front Desk Specialist
INOV8 Orthopedics
04.2022 - 03.2023
- Coordinated patient scheduling, check-in, check-out, and billing payments to ensure smooth office operations.
- Greeted new arrivals warmly and verified their appointments and identification.
- Maintained current and accurate insurance, demographic and health history.
- Organized charts and reports to streamline office workflows and meet patient needs.
- Supported team members by providing creative solutions to scheduling conflicts and medical care challenges.
- Disseminated sensitive patient information and coordinated with translators to offer personalized service to individuals from diverse backgrounds.
Patient Coordinator
Lymphwell
10.2021 - 02.2022
- Managed patient scheduling and registration, serving as the first point of contact for medical office visits.
- Verified patients' insurance information and assessed eligibility for specific services, ensuring seamless access to care.
- Processed patient deductibles and co-pay amounts while discussing financial options to fulfill remaining obligations, supporting patient financial planning.
- Prepared and mailed invoices to customers, processed payments and documented account updates.
Medical Office Manager
Dr. Barry Weinstein DPM
04.2014 - 03.2020
- Coordinated patient scheduling, check-in, check-out, and billing payments to streamline office operations.
- Managed office bookkeeping, including insurance billing and patient payments, to ensure accurate financial records.
- Verified insurance coverage and obtained pre-authorizations.
- Organized and maintained patient charts and office reports to enhance accessibility and support patient care.
- Coordinated with facilities to set up surgeries for one podiatrist.
Senior Caregiver
Self-employed
01.2012 - 11.2014
- Monitored client vital signs and administered medications, providing healthcare supervisor with timely updates on patient behaviors.
- Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
- Supported clients with daily living activities, enhancing self-esteem and promoting overall wellness.
- Developed and implemented nutritious meal plans, ensuring daily offerings aligned with patient dietary needs.
- Handled incoming mail, bills and invoices and completed appropriate actions.
Certified Nursing Assistant
Memorial Hermann Southeast Hospital
08.2013 - 12.2013
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments and evaluating patient needs.
- Collaborated with multidisciplinary healthcare team to manage patient conditions through regular testing and vital assessments.
- Facilitated ambulation and physical therapy by conducting planned exercise routines to enhance patient mobility.
- Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Collections Specialist
ARC Document Solutions, Printing
01.2009 - 12.2012
- Counseled debtors on payment options, arranging installment agreements that facilitated timely repayments.
- Monitored account compliance with payment plans, flagging non-compliances for further action.
- Set up drafts and processed immediate payments after conducting thorough research and analysis of the account.
- Delivered customer service during collection calls, maintaining professionalism and calmness to enhance debtor relations.
- Trained new team members on scripts, company services and collection strategies.
Receptionist
ARC Document Solutions, Printing
01.2006 - 12.2008
- Received in-bound calls and made out-bound calls daily to introduce customers to products and services.
- Used quick response and dynamic service skills to build relationships with patrons, improving customer retention rate.
- Maintained files and records by implementing filing systems that improved organization.
- Drafted professional memos, letters and marketing copy to support business objectives and growth.
- Liaised with vendors and contractors to process orders accurately and efficiently.
Education
Sterile Processing Technology
Fortis College
Houston, TX08-2021
Certified Nurse Assistant
Houston Community College
Houston, TX05-2013
High School Diploma -
Chavez High School
Houston, TX05-2005
Skills
- Accounts receivable expertise
- Effective communication
- Month-end closing processes
- Data entry proficiency
- Vendor relationship management
- Vendor communication skills
- Supplier negotiation
- Document management
- Office administration
- Problem resolution skills
- Collections management
- Flexibility and adaptability
- Self-motivation
- Cash flow management
- Vendor management
- Month-end closing
- Relationship building
- Welcoming personality
- Problem resolution skills
- Team collaboration
Accomplishments
April 2025 Employee of the Month
Work Preference
Job Search Status
Open to workWork Type
Full TimePart TimeLocation Preference
On-SiteRemoteHybridSalary Range
$21/hr - $1000/hrTimeline
Accounts Payable and Receivable Clerk
Republic Harley-Davidson
10.2025 - 03.2026
Receptionist
Republic-Harley Davidson
05.2025 - 07.2025
Medical Office Specialist
Complete Woman’s Care Center
06.2024 - 05.2025
Front Office Coordinator
Complete Midlife Wellness Center
04.2023 - 06.2024
Front Desk Specialist
INOV8 Orthopedics
04.2022 - 03.2023
Patient Coordinator
Lymphwell
10.2021 - 02.2022
Medical Office Manager
Dr. Barry Weinstein DPM
04.2014 - 03.2020
Certified Nursing Assistant
Memorial Hermann Southeast Hospital
08.2013 - 12.2013
Senior Caregiver
Self-employed
01.2012 - 11.2014
Collections Specialist
ARC Document Solutions, Printing
01.2009 - 12.2012
Receptionist
ARC Document Solutions, Printing
01.2006 - 12.2008
Sterile Processing Technology
Fortis College
Certified Nurse Assistant
Houston Community College
High School Diploma -
Chavez High School