Brianna Jones
New York City,United States
Summary
Experienced Sales Associate with a proven track record at Walgreens. Leads cross-functional projects and fosters innovation. Demonstrates expertise in implementing process improvements that significantly increase efficiency. Possesses strong communication, time management, customer service, and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Fulfillment Associate
R2net
New York, NY
09.2024 - Current
- Assisted in the training of new fulfillment associates, sharing best practices and offering support as needed.
- Enhanced customer satisfaction by accurately fulfilling orders within tight deadlines.
- Contributed to a positive workplace culture by maintaining a professional demeanor and supporting colleagues in their work duties.
- Consistently met high standards for cleanliness and organization within the fulfillment center, ensuring an orderly working environment for all team members.
Sales Associate
Walgreens
New York, NY
08.2019 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
Education
High School Diploma -
Frederick Douglass Academy
New York, NYSkills
- Communication
- Time Management
- Customer Service
- Sales
- Creativity
- Problem Solving
- Networking
- Detail-oriented
Timeline
Fulfillment Associate
R2net
09.2024 - Current
Sales Associate
Walgreens
08.2019 - 09.2024
High School Diploma -
Frederick Douglass Academy