Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Jones

Kirkwood

Summary

Dynamic and detail-oriented professional with a proven track record at Achieve, enhancing client well-being through compassionate support and effective behavior redirection. Skilled in data entry and time management, I consistently deliver accurate results while fostering positive client relationships and achieving personal goals for individuals with disabilities.

Overview

9
9
years of professional experience

Work History

Direct Support Professional

Achieve
08.2022 - Current
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Maintained clean, safe, and well-organized patient environment.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
  • Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
  • Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
  • Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.

Bartender

Woody's Tavern
03.2021 - 09.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Billing Specialist

Spectrum
05.2021 - 12.2021
  • Researched and resolved billing discrepancies to enable accurate billing.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Worked with multiple departments to check proper billing information.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.

Online Grocery Picker

Walmart
01.2019 - 03.2021
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.

Instacart Shopper

Instacart
04.2017 - 08.2020
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Managed time effectively to complete multiple orders within tight deadlines, maximizing productivity and earnings.
  • Worked productively with customers to meet order requirements and service expectations.
  • Increased customer satisfaction by providing timely and efficient grocery shopping services.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Loaded and unloaded orders at customer's homes or locations.

Data Entry Clerk

Manpower Temporary Services
12.2015 - 02.2017
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.

Education

High School Diploma -

Whitney Point Central High School
Whitney Point, NY
06-2007

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Data entry
  • Microsoft Word
  • Microsoft Excel
  • Attention to detail
  • Accuracy and attention to detail
  • Fast typing speed
  • Independent worker
  • Strong problem solver

Timeline

Direct Support Professional

Achieve
08.2022 - Current

Billing Specialist

Spectrum
05.2021 - 12.2021

Bartender

Woody's Tavern
03.2021 - 09.2023

Online Grocery Picker

Walmart
01.2019 - 03.2021

Instacart Shopper

Instacart
04.2017 - 08.2020

Data Entry Clerk

Manpower Temporary Services
12.2015 - 02.2017

High School Diploma -

Whitney Point Central High School

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Brianna Jones