Brianna Kaufman
Carnegie,PA
Summary
Highly skilled and enthusiastic professional with more than 6 years of experience managing operations in a fast paced urban animal shelter. Successfully oversee a team of 50 technicians, assistants and receptionists, biosecurity, handling protocols and operating procedures. Develop and lead productive and efficient office staff. Contribute to high-volume medical practices by providing exceptional customer service.
Overview
8
8
years of professional experience
Work History
Senior Medical Services Manager
Humane Animal Rescue Of Pittsburgh
07.2017 - Current
- Established and maintained effective communication with staff, veterinarians and community organizations to promote high quality patient care.
- Recruited, hired and trained staff, providing direct supervision, and ongoing staff development
- Managed daily practice operations to optimize patient records management, biosecurity practices and standard operating procedures were being followed
- Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
- Consulted with veterinarians to diagnose problems and administered prescribed treatments.
- Veterinary Technician duties as needed
Sales Associate
Sheetz
06.2015 - 07.2017
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate Degree in Veterinary Sciences - Veterinary Sciences
Vet Tech Institute
Pittsburgh, PA07.2017
Skills
- Euthanasia
- Restraint Pole Use
- Animal Restraint and Handling
- IV Placement
- Animal Evaluation
- Team Management
Volunteer
Co-Team Lead/Volunteer at The Street Dog Coalition of Pittsburgh
- The Street Dog Coalition is a nation organization that helps provide free medical care to the homeless and at risk of homelessness around the country. Our chapter is Pittsburgh is currently seeing between 15-25 patients a month
- As the co-team lead I am in charge of set up/tear down of our pop up clinics as well as inventory, ordering, patient care and setting up follow up appointments
Timeline
Senior Medical Services Manager
Humane Animal Rescue Of Pittsburgh
07.2017 - Current
Sales Associate
Sheetz
06.2015 - 07.2017
Associate Degree in Veterinary Sciences - Veterinary Sciences
Vet Tech Institute
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