Brianna King
Lewistown,MT
Summary
Seasoned Child Protection Specialist with a proven track record at Child Protection Services, adept in crisis intervention and mental health awareness. Excelled in danger assessments and family services, significantly improving child welfare outcomes. Skilled in data analysis and behavioral assessment, demonstrating professionalism and strong verbal communication. Achieved impactful results in high-stress environments, ensuring child safety and family reunification.
Compassionate Child Protection Specialist with background in assessing child safety, developing family case plans and coordinating with service providers to deliver interventions. Strong skills in crisis management, family mediation and child advocacy. Proven ability to make significant impact in high-stress environments, ensuring child safety and well-being while advocating for necessary resources and support.
Compassionate Child Protection Specialist known for high productivity and efficient completion of tasks. Skilled in case management, child welfare laws, and crisis intervention, ensuring all responsibilities are met with urgency and precision. Excel in empathy, communication, and problem-solving, leveraging these soft skills to advocate effectively for children's safety and well-being.
Adept at working effectively unsupervised and quickly mastering new skills.
Overview
18
18
years of professional experience
Work History
Child Protection Specialist
Child Protection Specialist
Lewistown, Montana
01.2019 - Current
- Able to remain calm when being confronted, and to develop constructive and cooperative working relationships with others, even those who do not share the same point of view, and may be violent or angry, and maintain them over time.
- Able to make critical decisions based on the integration of information from multiple sources that may conflict, in high-stress situations.
- Able to engage children and families, under difficult circumstances, to gather sufficient information to make accurate and precise decisions.
- Prepares timely, clear, factually specific, and accurate affidavits for the District Court, such as petitions for Emergency Protective Services, adjudications for youth in need of care, temporary legal custody, temporary investigative authority, permanency plans, supplemental affidavits, and many more.
- Documents and communicates safety threats to all involved, including the preparation of affidavits for District Court when necessary.
- Provides an appropriate level of intervention to assure the safety of all families in need of Child Protective Services (CPS); continuously reviews the progress made by families to eliminate safety threats.
- Provides ongoing, reasonable, and active efforts for families for reunification.
- Stays current and informed about the child’s placement activities and issues, and works to ensure the stability of placement by providing services and interventions for the child(ren) and placement when necessary.
- Documents, contacts, and records services to assure prompt payment for services.
- Updates records as needed.
- Conducts timely assessments of reports of child maltreatment, in accordance with the requirements of state and federal statutes, and agency policy, using standardized safety assessment tools and decision-making guides.
- Places children in out-of-home care when necessary, and ensures that the placement is safe, complies with statutory and policy preferences, and is in the best interests of the children.
- Identifies available resources and connects families and children to these resources.
- Engages families and the child(ren) to ensure the safety of the child through a variety of methods, such as personal contact, communication with service providers, and court-ordered treatment plan service provisions, to name a few.
- Participate in Federal Foster Care Review, Family Engagement Meetings, and Family Identification Meetings.
- Referrals to parenting resources, chemical dependency programs, and counseling services for adults and children.
- Able to operate an assigned personal computer, technology, and office equipment, and utilize state-owned vehicles for job duties.
- Utilize Microsoft Word, Adobe Pro, Excel, and Teams.
- Coordinated with local schools to monitor the educational progress of children involved in the system.
- Compiled research data from various sources into reports for use by legal teams during court proceedings.
- Developed and implemented child protection strategies for at-risk children.
- Conducted regular home visits to assess safety and well being of children in high-risk situations.
- Collaborated with social services, law enforcement, and other stakeholders to provide comprehensive support for vulnerable families.
- Identified potential abuse or neglect cases and referred them to appropriate agencies.
- Provided crisis intervention services to families facing difficult challenges.
- Assisted in the development of individual case plans for children in need of protection.
- Evaluated family dynamics and provided counseling to help build strong relationships between parents and caregivers and their children.
- Monitored court proceedings related to child welfare cases and reported findings as necessary.
- Facilitated meetings with community partners to ensure that all parties are informed about cases involving child protection issues.
- Educated parents and caregivers on proper parenting techniques, behavior management, health care, nutrition.
- Maintained accurate records on all case activities including notes from interviews and assessments conducted with clients and families.
- Attended trainings on a regular basis to stay up-to-date on current laws, regulations, trends. related to child welfare issues.
- Participated in multidisciplinary team meetings to discuss best practices when working with at-risk youth.
- Worked closely with foster care providers and other community organizations providing services for children in need of protection.
- Assessed family dynamics through home visits and interviews while also considering cultural backgrounds.
- Established positive relationships with clients and families while advocating for their rights throughout the process.
- Provided ongoing support services such as referrals, resources information, mentoring programs.
- Actively participated in community outreach events aimed at raising awareness around child protection issues.
- Supervised visits between children and parents at various sites by setting up age-appropriate activities and maintaining safety of participants.
- Identified appropriate community resources and provided referrals for services.
- Worked with care team to assess client needs and discuss collaborative treatment efforts.
- Established behavioral modification goals and assessed progress toward goals.
- Maintained confidentiality through stringent handling of charts and data.
- Used job-related software to compose or prepare correspondence, case notes and technical reports
- Worked with community resources to engage youth in pro-social activities and help families access services.
- Built trust and rapport with victims of violent crimes by remaining calm and compassionate in variety of situations.
- Interviewed clients individually and in groups to assess situations, capabilities and problems.
- Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
- Counseled parents on proper child-rearing choices.
- Collaborated with state agencies and benefits coordinators to develop individualized plans for each case.
- Investigated reports or indications of abuse, neglect or exploitation of at-risk adults, adolescents and children.
Manager of K&S Rentals
K&S Rentals
Lewistown, Montana
01.2017 - 12.2019
- Manage relationships with tenants, local businesses, and facility owners.
- Manage financial operations such as bank transactions, accounts payable, and accounts receivable.
- Crisis management, including calling paramedics and investigating or securing prescriptions on the scene.
- Work with local authorities to ensure the safety of tenants.
- Ensure safety and compliance through routine and surprise inspections for housekeeping and risk assessment.
- Streamline operations and procedures for managing properties and tenants.
- Maintain accurate bookkeeping, including rental agreements, tenant profiles, rent balances, repairs, and needs.
- Represent businesses in court proceedings.
- Conduct background checks for potential tenants.
- Manage operational priorities by setting goals, motivating the facility team, and tracking progress.
- Support tenants’ ability to retain housing through service referrals such as the Food Bank, the Mormon Church, the Salvation Army, and Saves Inc.
- Human Resource Development Council (HRDC)
- Identify mental health issues, such as concerns about suicide, depression, and alcoholism.
- Connect sufferers to addiction and dependency services via Alcoholics Anonymous (AA) and Together Our Recovery Center Heals (TORCH).
- Developed and implemented a system for tracking rental payments and late fees.
- Coordinated maintenance, repairs, and upgrades of rental units as necessary.
- Handled tenant complaints and inquiries in a timely manner.
- Advertised vacant properties through online listings and other media outlets.
- Negotiated leases with prospective tenants and collected security deposits.
- Processed applications from potential renters to verify income, credit history, and references.
- Maintained records of rent collection, lease agreements, repair requests. in an organized database system.
- Performed background checks on potential tenants prior to approving rental applications.
- Provided customer service support to tenants via phone or email regarding their rental concerns or issues.
- Resolved disputes between landlords and tenants in a professional manner according to applicable laws or regulations.
- Assisted with the preparation of eviction notices when necessary for non-payment or other violations of lease terms.
- Inspected vacated units upon move-out to determine any damage beyond normal wear-and-tear requiring repairs.
- Worked closely with local law enforcement agencies to respond quickly to any criminal activity occurring on the premises.
- Answered telephones to assist customers and resolve issues.
- Updated and maintained rental agreement files and documents.
- Contacted customers and billing parties about overdue rentals and requested expected date of return.
- Handled resident complaints and expedited maintenance requests.
- Responded to tenant maintenance requests according to agreed conditions for building functionality.
- Met with prospective tenants to show property and assess applications or sign leases.
- Collected monthly assessments, rental fees, deposits and payments.
- Developed and maintained strong working relationships with owners and tenants to minimize hassle for both parties.
- Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
- Built relationships with service vendors and submitted associated billing statements.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Managed day-to-day activities involving tenants, subcontractors and property management.
- Performed basic carpentry work such as building, assembling, repairing furniture and cabinets.
- Repaired plumbing problems such as leaking pipes, clogged drains and malfunctioning toilets.
- Replaced broken light switches and outlets.
- Painted walls and ceilings to refresh the look of a room or area.
- Caulked windowsills, bathtubs, showers and countertops to prevent water damage.
- Repaired drywall holes using spackle or joint compound.
- Operated hand and power tools to complete repairs.
- Used professional grade tools and equipment to perform wide range of handyman services.
- Performed preventive maintenance and repairs on buildings and equipment using plumbing and electrical skills to keep properties clean and safe.
- Collaborated with facility managers to coordinate larger repairs.
- Recorded type and cost of maintenance or repair work.
- Removed old fixtures such as sinks, toilets and bathtubs to replace with new ones.
- Repaired damaged surfaces including drywall, plaster or other wall finishes.
Manager of Shine Auto Detailing
Shine Auto Detailing
Missoula, Montana
01.2016 - 12.2017
- Trained employees in procedures, policies, and being attentive to details.
- Delegated work between employees using a balance and response system to maintain spirit, and formulate strategies to maximize productivity.
- Implemented new products and tools to improve the efficiency of cleaning times.
- Supported operations through bank transactions.
- Streamlined operations through a more practical and effective case-based filing system for all paperwork.
- Developed customer service protocols to ensure a positive experience for customers during the detailing process.
- Responded promptly to customer inquiries about prices, services offered, and availability.
- Assisted with marketing efforts by designing promotional flyers advertising various deals on car detailing services.
- Updated website content regularly with new information about pricing packages available at the shop.
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
- Served clients with on-site detailing services at businesses and homes.
- Cleaned upholstery, rugs and other surfaces with cleaning agents to remove dirt and debris.
- Vacuumed vehicle interiors to remove loose dirt and debris.
- Utilized special-purpose cleaners to foster lasting cleanliness of vehicles.
- Cleaned cars both externally and internally by hand or with use of automated equipment.
- Maintained a clean and organized work environment to ensure efficient operations.
- Provided customer service, explaining detailing processes and addressing concerns.
- Scheduled detailing appointments and managed time effectively to meet customer demands.
Crew Trainer
McDonald's
Lewistown and Missoula, Montana
01.2007 - 12.2015
- Trained more than 300 high school-aged employees over four years in policy and procedures.
- Supervised staff during the manager's absence.
- Entrusted with bank transactions.
- Conducted on-boarding sessions with new hires, providing them with an overview of company policies and procedures.
- Monitored performance of crew members in the field, providing feedback and guidance when needed.
- Identified areas of improvement within the team by implementing regular assessments and evaluations.
- Provided ongoing coaching and mentoring to crew members to increase productivity levels.
- Maintained up-to-date records of all employees' training progress and certification status.
- Encouraged open communication between trainees and management throughout the learning process.
- Ensured that all safety protocols were followed during training sessions.
- Instructed new team members on correct procedures for operations.
- Provided constructive feedback and one-on-one coaching to employees.
- Stayed up to date on requirements of all team positions to optimize training.
- Delivered group and individual needs-based training to personnel.
- Documented performance, safety and customer service needs to improve operations.
- Maintained detailed records of training sessions and participant progress.
- Acted as a liaison between crew members and management, facilitating open communication.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Provided ongoing mentorship to crew members, enhancing team performance.
- Explained goals and expectations required of trainees.
Volunteer Director of Youth Music Program
Presbyterian Church
Lewistown, Montana
01.2010 - 12.2011
- I taught 15-20 children in the Wednesday afternoon program to sing and improve their musical abilities through practicing vocal technique exercises and playing percussion instruments.
- Managed a classroom with a wide range of ages and abilities.
- Directed a concert in front of the congregation.
- Developed and implemented music programs for special events.
- Provided guidance on musical selections and arrangements to performers.
- Assisted in recruiting students interested in joining the school's music program.
- Directed rehearsals to achieve tonal and harmonic balance.
- Played different musical instruments to accompany and complement praise teams.
- Instructed performers on history, fundamentals, and appreciation of different music styles .
Education
Bachelor of Arts - Psychology, Certificate in Historical Preservation
University of Montana
01.2016
Skills
- Writing and verbal communication
- Danger and threat assessments
- Parenting education
- Mental health awareness
- Assessment skills
- Data collection and analysis
- Service planning
- Emergency intervention
- Behavioral assessment
- Parental and guardian assistance
- Prepare reports
- Reliability
- Family services
- Crisis Intervention
- Problem-solving abilities
- Client documentation
- Child Advocacy
- Case history compilation
- Maintain case files
- Experience with at-risk youth
- Professionalism
- Clinical Documentation
- Child welfare advocate
- Home visits
- Problem-solving aptitude
- Resource Coordination
References
- Stephanie Moran, Previous Current Supervisor, s.moran@mt.gov, 406-250-4017
- Angie Rolando, Previous RA Region 6, arolando77@hotmail.com, 406-217-4298
- Wendy King, Owner of K&S Rentals, davewendyking@gmail.com, 406-350-1617
- Jodi Christensen, Child Protection Specialist Supervisor, JChristensen2@mt.gov, 406-300-7418
- Heather Dougherty, Adult Protection Specialist, heather.dougherty@mt.gov, 406-202-1787
- Emily Christiansen, Foster Parent, emjchristiansen@gmail.com, 406-897-4465
- Michaela Viviano, Child Protection Specialist Region 3, Michaela.viviano@mt.gov, 406-320-2293
- Jacki Elsbury, CASA, jaelsb62@yahoo.com, 406-212-4872
- Hallie Flores, Family Concepts, hflores@sunburstfoundation.org, 406-300-2941
Affiliations
- Home and rental remodeling
- Personal property rentals management
- Family management of four children's activities
References
References available upon request.
Timeline
Child Protection Specialist
Child Protection Specialist
01.2019 - Current
Manager of K&S Rentals
K&S Rentals
01.2017 - 12.2019
Manager of Shine Auto Detailing
Shine Auto Detailing
01.2016 - 12.2017
Volunteer Director of Youth Music Program
Presbyterian Church
01.2010 - 12.2011
Crew Trainer
McDonald's
01.2007 - 12.2015
Bachelor of Arts - Psychology, Certificate in Historical Preservation
University of Montana
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