Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Affiliations
Timeline
Generic

Ann Peterson

Lewistown,MT

Summary

Detail-oriented professional with strong customer service skills. Experienced in DME billing, claims denial, data entry, efficiently processing transactions. Experienced in data entry, document organization, and billing management. Proven ability to resolve disputes and enhance client relations while maintaining high standards of accuracy and efficiency.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Water clerk

City Of Lewistown
Lewistown, Montana
04.2025 - 07.2025
  • Processed incoming mail and documents for city departments and residents.
  • Responded to inquiries from the public regarding city services and information.
  • Assisted customers with inquiries and complaints in a professional manner.
  • Answered phones in a courteous manner while providing excellent customer service.
  • Performed data entry tasks to update customer accounts records.
  • Supported administrative tasks including filing, copying, and scanning documents.
  • Operated cash register to process cash, check, and credit card transactions.
  • Processed payments, refunds, and exchanges accurately and efficiently.

DME Billing Specialist

CMMC
Lewistown, Montana
08.2014 - 04.2023
  • Processed billing statements and generated accurate invoices for clients.
  • Managed collections and resolved customer inquiries promptly.
  • Assisted in generating financial reports for internal reviews.
  • Maintained organized transaction records and client interactions systematically.
  • Collaborated with healthcare providers to address billing discrepancies.
  • Utilized billing software to track payments and generate invoices efficiently.
  • Verified insurance coverage and identified third-party payers for billing.
  • Monitored accounts receivable to ensure timely invoice payment.

Education

General Accounting Certificate - Accounting And Finance

Great Falls Vo-Tech Center
Great Falls, MT
05-1983

Skills

  • Data entry and document organization
  • Billing management and dispute resolution
  • Client relations and account management
  • Attention to detail
  • Problem solving and time management
  • Insurance verification
  • Medical billing expertise
  • Account reconciliation
  • Month-end closing procedures
  • Denial management
  • Correspondence preparation

Accomplishments

  • Completed 2 year Vo-Tech certification in one year.
  • High school Honor Society member.

Certification

  • Paraprofessional certification in applied mathematics, reading for information and business writing.

Languages

English
Full Professional

Affiliations

Mother to an active teenager.

Timeline

Water clerk

City Of Lewistown
04.2025 - 07.2025

DME Billing Specialist

CMMC
08.2014 - 04.2023

General Accounting Certificate - Accounting And Finance

Great Falls Vo-Tech Center

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