Brianna Kosicki
Wallingford,CT
Summary
Versatile Inventory Specialist with advanced problem-solving and time management abilities. Proficient project coordinator and administrative leader. Highly familiar with inventory counts, business audits and documentation requirements.
Overview
11
11
years of professional experience
Work History
Inventory Specialist
Walgreens
Wallingford, CT
11.2021 - Current
- Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
- Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.
- Managed the return process for damaged or defective goods.
- Reduced stock shortages by closely monitoring inventory levels and promptly ordering necessary supplies.
- Assisted in implementing a new inventory management system, resulting in more accurate record-keeping and reduced errors.
- Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
- Facilitated training sessions for new staff on inventory management software, boosting team productivity.
- Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
- Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
- Compared shipping orders and invoices against contents received to verify accuracy.
- Enhanced pharmacy inventory management by implementing an efficient organization system and regularly updating stock records.
- Assisted in managing pharmacy inventory, minimizing stock discrepancies and ensuring adequate supply of medications.
- Performed regular audits on pharmacy inventory levels to prevent stock shortages or wastage.
Shift Leader
Walgreens
Wallingford, CT
09.2018 - 11.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Assisted in training new key holders, ensuring they were well-versed in company policies and procedures.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
- Collaborated with management on special projects such as store remodels, inventory audits, and employee training initiatives.
- Championed company culture by embodying the core values and serving as a role model to fellow employees.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Customer Sales Associate
Walgreens
Wallingford, CT
02.2018 - 09.2018
- Maintained a clean and organized store environment, contributing to a positive customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Participated in regular training sessions to stay current on product knowledge and industry trends.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled high volume transactions during peak periods without compromising service quality or accuracy.
- Operated POS terminals and cash drawer balancing.
- Demonstrated adaptability by working various roles as needed including cashiering, stocking shelves, or assisting in the photo department.
- Managed returns and exchanges, resolving customer issues promptly and professionally.
- Upheld store appearance standards by restocking merchandise quickly and neatly organizing shelves/displays while also performing routine cleaning duties.
- Monitored customers for signs of security concerns and escalated issues to management.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Collaborated with team members to achieve sales targets, demonstrating teamwork and goal orientation.
Keyholder, Sales Associate
Payless Shoe Source
Fort Lauderdale, FL
05.2016 - 05.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Used in-store system to locate inventory and place special orders for customers.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed efficient cash register operations.
- Contributed to team-building efforts by fostering positive relationships with coworkers and promoting a collaborative work environment.
Sales Associate
Piercing Pagoda
Meriden, CT
08.2014 - 01.2015
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Hostess/Waitress
Zorba's Resturaunt
Meriden, CT
06.2013 - 03.2014
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Completed daily side work and opening and closing duties without fail.
Education
GED -
Rockville High School, Vernon, CT
Vernon, CT01.2010
Skills
- Problem-solving
- Accurate Money Handling
- Team Leadership Experience
- Employee Training
- Excellent Communication Skills
- Clean and Professional
- Strong Organizational skills
- Attention to Detail
- Teamwork and Collaboration
References
- Courtney Wilkins Assistant Manager - Walgreens c: 203 631 4139
- Melanie Thomas Pharmacy Assistant Manager - Walgreens c: 203 305 0364
- Christina Seamans Shift Leader - Walgreens c: 203 804 2851
Timeline
Inventory Specialist
Walgreens
11.2021 - Current
Shift Leader
Walgreens
09.2018 - 11.2021
Customer Sales Associate
Walgreens
02.2018 - 09.2018
Keyholder, Sales Associate
Payless Shoe Source
05.2016 - 05.2017
Sales Associate
Piercing Pagoda
08.2014 - 01.2015
Hostess/Waitress
Zorba's Resturaunt
06.2013 - 03.2014
GED -
Rockville High School, Vernon, CT