Brianna Krueger
Lino Lakes,MN
Summary
A motivated student pursuing a Computer Science degree through Oregon State University. Excited to learn, with love for technology. Ready to advance professional knowledge while positively impacting others. Well-organized, reliable, self-motivated, with efficient time management skills. Certified in repairs for Apple, Samsung, and Microsoft products.
Overview
6
6
years of professional experience
Work History
Geek Squad Repair Agent
Best Buy, Geek Squad
04.2023 - 09.2023
- Completed all repair and maintenance activities promptly and to high quality standards.
- Utilized variety of tools and diagnostic equipment to complete repairs.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Maintained inventory of repair supplies and ordered parts.
- Inspected and tested, repaired and refurbished products for proper operation.
- Followed detailed repair and maintenance procedures for consumer products.
- Conducted diagnostic procedures to determine root cause of customer problems and provide accurate repair recommendations.
- Provided technical advice and guidance to customers on use and maintenance of products.
Sales Representative Team Leader
Club Pilates
06.2019 - 04.2023
- Fostered vital customer relationships to meet company sales goals each month.
- Trained and mentored new sales representatives.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Generated new leads through networking and attending industry events.
- Negotiated contracts with clients and developed relationships with key personnel.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Team Member
Cherry Berry
05.2017 - 08.2019
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints in polite and professional manner.
- Evaluated customer needs and feedback to drive product and service improvements.
Education
Bachelor of Computer Science - Computer Science And Programming
Oregon State University
Corvallis, OR06.2024
High School Diploma -
Centennial High School
Circle Pines, MN06.2019
Skills
- Equipment Troubleshooting and Repair
- Apple and iOS repair (certified)
- Samsung Repair (certified)
- Client Satisfaction
- Staff Training
- Decision-Making
- Planning and Coordination
- Organization and Time Management
Timeline
Geek Squad Repair Agent
Best Buy, Geek Squad
04.2023 - 09.2023
Sales Representative Team Leader
Club Pilates
06.2019 - 04.2023
Team Member
Cherry Berry
05.2017 - 08.2019
Bachelor of Computer Science - Computer Science And Programming
Oregon State University
High School Diploma -
Centennial High School
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