Brianna Lakin

I stepped out of the commission salon where I was previously employed to pursue business for myself. I had a dream of offering a more personalized service and have the freedom to hone in my skills specializing in color services and extensions for my clientele. While working for myself I developed skills such as:

• Maintaining high standards of cleanliness and organization in salon environment.
• Implemented inventory management processes to ensure adequate stock levels of products.
• Developed strong client relationships, resulting in repeat business and referrals.
• Researched industry trends to continuously enhance service offerings and techniques.
• Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
• Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
• Scheduled customer appointments and rearranged individual time slots to meet demand.
• Increased salon revenue by upselling products and additional treatments during appointments.
• Resolved guest complaints about service or style.
• Learned the in and outs of becoming a small business owner

• Collaborated with team members to implement new coloring techniques and services.
• Applied various hair coloring techniques, including balayage, highlights, and lowlights.
• Consulted with clients to determine hair color preferences and trends.
• Mentored junior stylists in advanced coloring techniques and salon best practices.
• Analyzed client feedback to refine service offerings and improve customer satisfaction.
• Developed promotional strategies for seasonal color services, increasing client engagement.
• Assisted colleagues in solving complex color correction challenges, resulting in satisfied clients.
• Consistently met performance targets for both service volume and retail sales goals within the salon environment.
• Received recognition from management for consistently delivering high-quality service that exceeded both company standards and client expectations.
• Supported junior colorists through mentorship and guidance, fostering their growth and development within the industry.
• Contributed to a positive salon atmosphere, fostering collaboration among team members.
• Collaborated with stylists for seamless integration of cut, style, and color services for optimal client results.
• Maintained a high level of customer retention by building strong relationships and ensuring consistent quality results.
• Reduced waste by carefully measuring product usage during application, improving overall operational efficiency within the salon setting.
• Increased salon revenue through effective upselling of additional services and products.
• Implemented creative marketing strategies to promote the salon''s hair coloring services to new clientele within the community.
• Developed training materials to enhance employee performance and knowledge retention.
• Mentored junior staff, fostering skills development and promoting a collaborative environment.
• Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
• Evaluated customer needs and feedback to drive product and service improvements.