Kelli Flores
Sparks
Summary
Dedicated professional specializing in personalized hairstyling services. Recognized for exceptional client consultations and education on products, enhancing client satisfaction and repeat business.
Overview
35
35
years of professional experience
Work History
Self Employed Hair Stylist
Myself
Reno, NV
08.1991 - Current
- Provided personalized hairstyling services, enhancing client satisfaction through tailored consultations.
- Developed expertise in various cutting techniques and styling trends to meet diverse client needs.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Educated customers on products to maximize benefits.
- Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Increased salon revenue by upselling products and additional treatments during appointments.
- Resolved guest complaints about service or style.
- Determined appropriate hair treatments based on conditions and textures.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Mixed pigments and used proper techniques to achieve desired color.
- Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
- Provided exceptional customer service, ensuring client satisfaction and repeat business.
- Managed inventory of hair care products and tools, ensuring availability of necessary items.
Education
Nv. Dept of Bus. And Industry Real Estate Division -
Cosmetology -
Southern NV University of Cosmetology
Las Vegas, NV08-1991
Skills
- [NV] licensed cosmetologist
- Client consultation
- Appointment scheduling
- Detail-oriented
- Detail-orientated
- Quick learner
Timeline
Self Employed Hair Stylist
Myself
08.1991 - Current
Nv. Dept of Bus. And Industry Real Estate Division -
Cosmetology -
Southern NV University of Cosmetology