Brianna Lamb
Locust,NC
Summary
Offering strong candidate for emergency management roles, eager to learn and grow in dynamic environments. Brings foundational understanding of crisis response and disaster preparedness, emphasizing adaptability and quick learning. Ready to use and develop strategic planning and problem-solving skills in this emergency management role.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Communications Specialist
Atrium Health - Medcenter Air
11.2022 - Current
- I handle requests for helicopter and ground services from outside hospitals, physicians, and EMS agencies
- I ensure dispatch of the appropriate aircraft or ground unit and maintain communication throughout the mission for tracking, patient reports, and navigational assistance
- I coordinate all aspects of the mission in a timely manner and always monitor the location of all transport units while maintaining safety as a priority
Volunteer EMT
Georgeville Volunteer Fire Department
05.2021 - Current
- Expedited life-saving interventions by rapidly assessing patients'' conditions based on vital signs, symptoms, and medical history.
- Demonstrated strong decision-making abilities in determining the most appropriate course of action for each unique situation encountered in the field.
- Updated professional knowledge through continuous training and education programs, enhancing overall service quality.
Office Administrator
Greenway Waste Solutions & TCW Wastewater
10.2021 - 11.2022
- Maintained electronic and paper filing systems for easy retrieval of information.
- Answered multi-line phone system, routing calls, delivering messages to staff, scheduling service appointments and processing payments.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
Front Desk Associate
Aqua-Tots Swim Schools
11.2020 - 06.2021
- Collected swim class deposits, fees, and payments.
- Organized front desk area to maintain a professional and welcoming appearance for guests during pandemic.
- Signed in and rescheduled students for classes.
Customer Service Representative
Moose Pharmacy
06.2016 - 01.2020
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information about orders.
- Dipped ice cream and made milkshakes to clients request.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
Education
Associates of Applied Science - Emergency Management
Rowan Cabarrus Community College
Salisbury, NC05.2025
Graduate -
West Stanly High School
Red Cross, NC01.2019
Skills
- Internal communications
- Crisis management
- Organizational skills
- Problem-solving
- Multitasking Abilities
- Customer service
- Decision-making
- Data entry
- Public speaking
- Crisis response
- Incident response
Accomplishments
- Achieved Bronze in Girl Scouts by completing by completing a service with accuracy and efficiency.
- Achieved Silver in Girl Scouts by completing by completing a service with accuracy and efficiency.
Offices Held
- Involved with the Care of Mobile Medicine Internal Teammates (COMMIT) since 10/2023
- Shift Lead, Moose Pharmacy, 02/2017 - 01/2020
- President, Youth Group at Church, 2018
- Vice President, Youth Group at Church, 2017
- Secretary, Tri-M Music Honors Society at West Stanly High School, 2017
Certification
- BLS Provider 08/2024
- National Registry of Emergency Medical Technicians (NREMT). 04/2024
- BLS Instructor 04/2024
- Certified Flight Coordinator (CFC) 08/2023
- Emergency Medical Technician (EMT) 09/2022
Timeline
Communications Specialist
Atrium Health - Medcenter Air
11.2022 - Current
Office Administrator
Greenway Waste Solutions & TCW Wastewater
10.2021 - 11.2022
Volunteer EMT
Georgeville Volunteer Fire Department
05.2021 - Current
Front Desk Associate
Aqua-Tots Swim Schools
11.2020 - 06.2021
Customer Service Representative
Moose Pharmacy
06.2016 - 01.2020
Associates of Applied Science - Emergency Management
Rowan Cabarrus Community College
Graduate -
West Stanly High School
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