Brianna Lawton

Accurately transcribed legal proceedings in real-time, ensuring the production of verbatim and detailed records.

Maintained confidentiality and neutrality while working in high-pressure environments.

Provided support to legal teams by delivering timely transcripts and summaries of court cases.

Assisted attorneys in preparing for trials by organizing case materials and ensuring smooth communication.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Managed and optimized daily office operations, supporting staff and visitors in a fast-paced environment.
• Planned and executed events for students in grades 6-12, including academic incentive programs and themed activities.

• Coordinated written communication with external partners and vendors, ensuring clarity and professionalism in all correspondences.

• Provided administrative support including scheduling meetings, managing emails, and maintaining filing systems.

• Oversaw petty cash and sales tracking for company events, ensuring financial accountability and accuracy.

• Ensure exceptional quality of storefront through efficient handling of transactions, maintenance of property, and customer assistance.
• Oversee intake and pricing of products bought from the general public.
• Duties include handling payment collection, processing refunds and exchanges, greeting and assisting customers, evaluating and pricing items being sold to the store, walking customers through various store policies and procedures.

Assisted in managing library programs aimed at enhancing accessibility for homebound individuals and people with disabilities, ensuring equitable access to library resources.

Coordinated the Books on Tape and Books by Mail programs, selecting and preparing books for delivery to clients, ensuring timely and accurate fulfillment of requests.

Supported the library staff in planning and executing community outreach programs, such as book clubs and educational events tailored to diverse audiences.

Assisted with cataloging and organizing library materials, including books, tapes, and multimedia, ensuring proper storage and accessibility.

Provided customer service to patrons by answering inquiries and assisting with locating resources and checking out materials.

Contributed to the development of marketing materials to promote library services and events, including outreach for the Books by Mail program.