Brianna Ledé
Music Education Student
Edinburg,Texas
Summary
Experienced Senior Teller with a proven track record in financial services and exceptional customer service. Known for a professional attitude, strong mathematical skills, and a "service with a smile" mentality. Highly organized and dependable, adept at managing multiple priorities with a positive outlook. Currently pursuing a degree in Music Education, bringing creativity and strong communication skills to both financial and musical endeavors. Committed to utilizing my skills to support team goals and enhance customer experiences.
Overview
5
5
years of professional experience
9
9
years of post-secondary education
Work History
Bank Teller
Rio Bank
07.2022 - Current
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Learned about customer's financial needs, established trust, and optimized sales opportunities resulting in quality customer service.
- Educated customers on use of banking website and mobile apps.
- Processed customer transactions promptly, minimizing wait times.
- Logged cashier's checks and other transactions to maintain accurate account records.
- Counted and packaged currency and coins.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Provided customer records, account statements and copies of checks.
Owner of Donut
Donut Grove
08.2021 - 04.2022
- Grove
- Manufactured gourmet donuts
- Handled Baking, Design, Management, and Social Media
- Deliver orders to customers
- Accounting, and Sales
- Marketing
Fulfillment
Lowes
06.2020 - 05.2021
- Curbside
- As a fulfillment employee, my objective is to take customer online orders
- I would associate with customers on the telephone and help them with any inquiries they had about their online orders and items
- Guiding customers to merchandise inside the store
- Managing monetary exchanges, operating cash registers, and adjusting drawers
- Greeting customers, reacting to questions, improving commitment with merchandise, and giving exceptional customer assistance.
Server
Walk-Ons
05.2019 - 08.2019
- I worked as a server in a fast-paced environment
- Present menu, answer questions and make suggestions regarding food and beverages
- Search for approaches to consolidate service and increment table turns
- Apply a positive, intriguing sales approach to guide customers
- I had to know all the food, alcohol, brew, wine, and retail advertised
- Ensure the customer feels important and welcomed in the restaurant.
Education
BBA - Music Education
UTRGV
Edinburg, TX 01.2020 - Current
High School Diploma -
Robert Vela Highschool
Edinburg, TX 01.2015 - 05.2019
Skills
Excellent Computer Literacy
Positive Reinforcement
Management Skills
Excellent Interpersonal and Communication Skills
Problem-Solving skills
Leadership skills
Decision-making skills
Relationship building and management
Attention to Detail
Organizational Skills
Team Collaboration
Adaptability and Flexibility
Languages
Spanish
Full Professional
English
Excellent
Timeline
Bank Teller
Rio Bank
07.2022 - Current
Owner of Donut
Donut Grove
08.2021 - 04.2022
Fulfillment
Lowes
06.2020 - 05.2021
BBA - Music Education
UTRGV
01.2020 - Current
Server
Walk-Ons
05.2019 - 08.2019
High School Diploma -
Robert Vela Highschool
01.2015 - 05.2019
Similar Profiles
Samantha VillanedaSamantha Villaneda
Bank Teller at Rio BankBank Teller at Rio Bank
Elizabeth HarruffElizabeth Harruff
Director of Sales Operations and Customer Service at Far Bank Enterprises (Sage, Redington, RIO)Director of Sales Operations and Customer Service at Far Bank Enterprises (Sage, Redington, RIO)
Pedro EspinosaPedro Espinosa
Garden Volunteer at Food Bank of the Rio Grande ValleyGarden Volunteer at Food Bank of the Rio Grande Valley
Jakquelin SotoJakquelin Soto
Patient Services Supervisor at PappasPatient Services Supervisor at Pappas
Krissleth VillegasKrissleth Villegas
Cook's Assistant at Taqueria La HerraduraCook's Assistant at Taqueria La Herradura