Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brianna Mack

Cincinnati

Summary

Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

9
9
years of professional experience

Work History

Direct Support Professional

Right At Home
09.2024 - Current
  • Maintained clean, safe, and well-organized patient environment.
  • Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.

Home Coordinator

Opportunities to Succeed
06.2018 - 09.2022
  • Boosted family communication by coordinating schedules and facilitating regular meetings.
  • Coordinated travel arrangements, making sure all details were taken care of for seamless trips.
  • Cultivated relationships with vendors and suppliers for reliable access to desired products or services.
  • Addressed maintenance issues promptly by liaising with repair professionals to keep the home functioning optimally.
  • Handled emergencies calmly and effectively to ensure the well-being of all household members.

Manager

Pizza Hut
06.2016 - 06.2019
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Education

High School Diploma -

Mount Healthy High School
Cincinnati, OH
05.2018

Certificate -

Diamond Oaks
Cincinnati, OH
05.2018

Skills

  • Time management
  • First aid and safety
  • Social skills development
  • Heavy lifting
  • Machinery operation
  • Forklift operation

Timeline

Direct Support Professional

Right At Home
09.2024 - Current

Home Coordinator

Opportunities to Succeed
06.2018 - 09.2022

Manager

Pizza Hut
06.2016 - 06.2019

High School Diploma -

Mount Healthy High School

Certificate -

Diamond Oaks

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Brianna Mack