Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Brianna Madrigal

Pasco,WA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Overview

10
10
years of professional experience

Work History

Service Advisor

Toyota Of Tri-cities
01.2017 - Current
  • Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
  • Maintained high customer satisfaction standards to meet or exceed targets.
  • Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
  • Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
  • Trained staff on operating procedures and company services.
  • Maintained detailed records of services performed, ensuring accuracy in billing and warranty claims processing.
  • Kept up to date with my training and knowledge.

Pizza Shop Assistant

Domino's Pizza
09.2016 - 11.2018
  • Managed phone orders professionally, providing clear communication and accurate order details to kitchen staff.
  • Maintained a clean and organized workspace, adhering to health code regulations for optimum food safety.
  • Operated cash register accurately, processing transactions quickly to maintain efficient customer flow.
  • Assisted in opening and closing duties, ensuring the store was ready for daily operations or secure at the end of the day.
  • Handled food deliveries responsibly by packaging orders securely and delivering within specified timeframes.

Crew Member

McDonald's
07.2015 - 07.2016
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.

Education

Associate of Arts -

Columbia Basin College
Pasco, WA

High School Diploma -

Chiawana High School
Pasco, WA
06-2016

Skills

  • Customer service
  • Computer skills
  • Multitasking and organization
  • Vehicle assessment
  • Team player mentality
  • Goal-oriented mindset

Languages

Spanish
Native or Bilingual

Timeline

Service Advisor

Toyota Of Tri-cities
01.2017 - Current

Pizza Shop Assistant

Domino's Pizza
09.2016 - 11.2018

Crew Member

McDonald's
07.2015 - 07.2016

Associate of Arts -

Columbia Basin College

High School Diploma -

Chiawana High School

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Brianna Madrigal