Brianna Manzano Urias
Fredericksburg,VA
Summary
Adept at maintaining high levels of customer satisfaction, I excelled as a Receptionist at 77 Barbershop, mastering organization skills and phone etiquette. Demonstrated expertise in scheduling appointments and fostering positive client relations, significantly enhancing the professional atmosphere. I demonstrated quick problem solving as well.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Receptionist
77 Barbershop
Fredericksburg, VA
04.2024 - Current
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
- Managed company database and ensured the accuracy of contact information.
- Greeted customers, answered general questions and directed to appropriate locations.
- Scheduled and confirmed appointments.
- Maintained a neat reception area by organizing materials and tidying up furniture.
Education
High School Diploma -
Colonial Forge High School
Stafford05-2025
Skills
- Scheduling appointments
- Positive and professional
- Greeting and seating clients
- Information protection
- Customer and client relations
- Time management
- Phone etiquette
- Organization skills
- Closing preparation
Affiliations
- Leadership in school clubs and National Honors societies.
- VITA Tax Preparer
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Certification
- VITA Tax Preparation
- Stop the Bleed
- Basic Life Support and CPR Certified
Timeline
Receptionist
77 Barbershop
04.2024 - Current
High School Diploma -
Colonial Forge High School
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