Meerim Abdurasulova
Chicago,IL
Summary
Experienced receptionist with strong customer service experience, proficient in handling inbound calls and optimising daily operations.Expertise in customer service, office management, and communication. Proven track record of improving office efficiency and client satisfaction.
Overview
4
4
years of professional experience
Work History
Receptionist
Visit Alay Tour Company
Osh, Kyrgyzstan
10.2022 - 06.2023
- Managed daily front desk operations.
- Assisted over 150 clients weekly with inquiries.
- Organized schedules, increased efficiency by 20%.
- Scheduled appointments and maintained organized calendar for staff.
- Coordinated travel arrangements for staff and clients, streamlining logistics.
- Handled customer feedback and resolved inquiries promptly, enhancing satisfaction levels.
- Confirmed appointments, communicated with clients, and updated client records.
Barista, Cashier
Serways Raststatte
Munster, Germany
07.2022 - 09.2022
- Welcomed 200+ visitors each week at front desk.
- Resolved customer issues promptly
- Prepared high-quality espresso beverages while maintaining consistent standards.
- Trained new baristas on beverage preparation techniques and customer service best practices.
- Collaborated with team members to streamline service efficiency during peak hours.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Teacher
Education Center Ailic
Osh, Kyrgyzstan
01.2019 - 04.2022
- Developed engaging lesson plans aligned with curriculum standards.
- Implemented classroom management strategies to promote a positive learning environment.
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Increased parental involvement in students' education by organizing regular communication and events.
Education
Bachelor's - Interpreter
Osh State University
Osh, Kyrgyzstan 05.2023
College - Tourism And Hospitality
College of World Languages And Cultures
Osh, Kyrgyzstan 05.2019
Skills
- Customer service
- Scheduling Appointments
- Communication Skills
- Multitasking
- Problem Solving
- Time Management
- Microsoft Office
- Organization skills
- Verbal and written communication
- Customer/Client relations
- Scheduling appointments
Languages
English
Professional Working
Russian
Professional Working
German
Limited Working
Timeline
Receptionist
Visit Alay Tour Company
10.2022 - 06.2023
Barista, Cashier
Serways Raststatte
07.2022 - 09.2022
Teacher
Education Center Ailic
01.2019 - 04.2022
Bachelor's - Interpreter
Osh State University
College - Tourism And Hospitality
College of World Languages And Cultures