Brianna Martinez
Summary
Driven and motivated employee who demonstrates strong work ethnic and ambition in seeking an entry level; to further understand, recognize the value of this position.
Overview
2
2
years of professional experience
Work History
Hostess
Red Lobster
02.2022 - 06.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Server
Red Lobster
02.2022 - 06.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Sales Associate
Torrid
06.2022 - 09.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Scheduling Representative
SimonMed Imaging
07.2023 - Current
- Managed daily scheduling conflicts to reduce operational backlogs and support full shift-coverage.
- Completed daily logs for management review.
- Assisted patience's with daily exam order's to maintain their self-esteem and general wellness.
- Increased customer service success ratings by quickly resolving issues.
Education
High School Diploma -
Copper Canyon High School
Glendale, AZHigh School Diploma -
Carrington College - Phoenix
Phoenix, AZSkills
- Patient Satisfaction
- Appointment Scheduling and Confirmation
- Patient Engagement
- Quality Patient Service
- Skilled Problem Solver
- Business professional
Timeline
Scheduling Representative
SimonMed Imaging
07.2023 - Current
Sales Associate
Torrid
06.2022 - 09.2022
Hostess
Red Lobster
02.2022 - 06.2023
Server
Red Lobster
02.2022 - 06.2023
High School Diploma -
Copper Canyon High School
High School Diploma -
Carrington College - Phoenix
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