Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Danielle Mckenzie

Lehigh Acres,FL

Summary

Enthusiastic and detail-oriented professional with experience in hospitality. Recognized for strong time management and problem-solving skills, contributing to guest satisfaction and efficient order management.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Hostess

Legends Golf & Country Club
Fort Myers, Florida
11.2024 - 04.2025
  • Ensured positive first impressions by warmly greeting guests.
  • Explained daily specials and provided menus to patrons.
  • Delivered drinks and appetizers promptly to assist servers.
  • Monitored dining area, ensuring cleanliness and enhancing guest satisfaction.
  • Resolved guest inquiries and issues, maintaining professionalism and positive experiences.
  • Managed waiting list, optimizing seating arrangements for timely service.
  • Built strong relationships with front-of-house and kitchen staff.
  • Stocked server areas with necessary supplies before, during, and after shifts.

Crew Member

McDonald's
Fort Myers, Florida
11.2022 - 10.2024
  • Prepared food items following company standards and procedures.
  • Served food promptly to enhance guest experiences.
  • Assisted customers with order inquiries, ensuring friendly service.
  • Processed transactions and handled payments at cash register, ensuring accurate and efficient service.
  • Maintained cleanliness and organization in dining and kitchen areas to create a welcoming environment for guests.
  • Kept lobby, front counter, and restrooms tidy to enhance overall guest experience.

Education

High School Diploma -

Cypress Lake High School
6750 Panther Ln, Fort Myers, FL 33919
05-2024

Skills

  • Guest relations and hospitality
  • Menu knowledge and order management
  • Dining area maintenance
  • Customer service and satisfaction
  • Time management and professionalism
  • Conflict resolution and problem solving
  • Cash handling and financial accuracy
  • Empathy and patience in service
  • Blood collection detail
  • Vein selection techniques
  • Patient identification

Certification

Phlebotomist Technician, K&E Medical Training Centre, 2026

Timeline

Hostess

Legends Golf & Country Club
11.2024 - 04.2025

Crew Member

McDonald's
11.2022 - 10.2024

High School Diploma -

Cypress Lake High School
Danielle Mckenzie