Enthusiastic and detail-oriented professional with experience in hospitality. Recognized for strong time management and problem-solving skills, contributing to guest satisfaction and efficient order management.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Hostess
Legends Golf & Country Club
Fort Myers, Florida
11.2024 - 04.2025
Ensured positive first impressions by warmly greeting guests.
Explained daily specials and provided menus to patrons.
Delivered drinks and appetizers promptly to assist servers.
Monitored dining area, ensuring cleanliness and enhancing guest satisfaction.
Resolved guest inquiries and issues, maintaining professionalism and positive experiences.
Managed waiting list, optimizing seating arrangements for timely service.
Built strong relationships with front-of-house and kitchen staff.
Stocked server areas with necessary supplies before, during, and after shifts.
Crew Member
McDonald's
Fort Myers, Florida
11.2022 - 10.2024
Prepared food items following company standards and procedures.
Served food promptly to enhance guest experiences.
Assisted customers with order inquiries, ensuring friendly service.
Processed transactions and handled payments at cash register, ensuring accurate and efficient service.
Maintained cleanliness and organization in dining and kitchen areas to create a welcoming environment for guests.
Kept lobby, front counter, and restrooms tidy to enhance overall guest experience.
Education
High School Diploma -
Cypress Lake High School
6750 Panther Ln, Fort Myers, FL 33919
05-2024
Skills
Guest relations and hospitality
Menu knowledge and order management
Dining area maintenance
Customer service and satisfaction
Time management and professionalism
Conflict resolution and problem solving
Cash handling and financial accuracy
Empathy and patience in service
Blood collection detail
Vein selection techniques
Patient identification
Certification
Phlebotomist Technician, K&E Medical Training Centre, 2026