Brianna Matthews
Boynton Beach,FL
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
Ocean Club Of Florida
03.2023 - Current
- Handled communications between staff and customers, including producing error-free correspondence and routing all mail.
- Supported meetings by organizing spaces, preparing documentation, and completing meeting notes.
- Organized and updated file systems, keeping records easily retrievable.
- Directed calls based on query type to streamline support.
Licensed Health Insurance Agent
Everything Medicare
08.2022 - 11.2023
- Answered inbound calls from existing and future policyholders to answer inquiries and discuss insurance options.
- Educated prospective clients on benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
- Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
- Handled escalated customer concerns promptly and professionally, resolving issues to client's satisfaction.
Education
Associate of Arts - Healthcare Management
Palm Beach State College
Lake Worth, FL05.2024
Skills
- Expense Reporting
- Quality Assurance
- Proposal Writing
- Presentation Design
- Office Administration
Timeline
Administrative Assistant
Ocean Club Of Florida
03.2023 - Current
Licensed Health Insurance Agent
Everything Medicare
08.2022 - 11.2023
Associate of Arts - Healthcare Management
Palm Beach State College
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