Brianna McCosh
Zimmerman,MN
Summary
Motivated gambling industry worker with great people skills and time management abilities. Learns new assignments quickly and always follows gaming commission rules. Dependable, results-driven and cross-trained in multiple positions.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Pull Tab/Bingo Worker
Ham Lake Area Chamber Of Commerce
03.2020 - 01.2024
- Ensured accurate payouts to winners by thoroughly verifying winning cards and calculating prize amounts.
- Managed cash handling procedures, ensuring accurate transactions and preventing discrepancies in daily sales reports.
- Ensured pull tab games were correctly audited, cash amounts matched the final deposit amount.
- Correctly counted pull tabs, gave change if needed.
- Promoted positive relationships with patrons through friendly interactions and prompt issue resolution.
Assistant Store Manager
Party City
08.2013 - 03.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Interviewed candidates for open positions and selecting top talent to join the team.
- Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Education
High School Diploma -
Champlin Park High School
Champlin, MN06.2011
Skills
- Creativity and Innovation
- Cash Handling Expertise
- Quick Learner
- Ethical Conduct
- Effective Communication
- Multitasking Abilities
- Reliability and Punctuality
- Attention to Detail
- Organizational Skills
- Customer Service
- Self-Motivation
Timeline
Pull Tab/Bingo Worker
Ham Lake Area Chamber Of Commerce
03.2020 - 01.2024
Assistant Store Manager
Party City
08.2013 - 03.2020
High School Diploma -
Champlin Park High School
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