Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Brianna Mcfarland

Mountain House,CA

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

13
13
years of professional experience

Work History

Receptionist / Mail Clerk

Fidelity (11/15 - 12/15)
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries
  • File and maintain records
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments
  • Seal or open envelopes, by hand or by using machines
  • Verify that items are addressed correctly, marked with the proper postage, and in suitable condition for processing
  • Clear jams in sortation equipment
  • Affix postage to packages or letters by hand, or stamp materials, using postage meters
  • Weigh packages or letters to determine postage needed, using weighing scales and rate charts
  • Fold letters or circulars and insert them in envelopes
  • Remove from machines printed materials such as labeled articles, postmarked envelopes or tape, and folded sheets
  • Stamp dates and times of receipt of incoming mail.

Sr. Records Clerk

Zenith American Solutions
06.2017 - 08.2017
  • Enter data into excel spreadsheet
  • Pull documents from Datanet, Backlog, Blueshield and Spyglass
  • Run litigation reports
  • Different projects as assigned.

Office Coordinator

Opendoor
03.2017 - 05.2017
  • Respond to emails
  • Process orders for employees
  • Schedule appointments
  • Place orders for upcoming events
  • Make calls to get quotes depending on projects.

Mail Room Clerk

Jones Lang LaSalle/Google location
02.2017 - 03.2017
  • Scan incoming mail
  • Process incoming mail by floor
  • Deliver mail.

Insurance Admin

Lending Home
11.2016 - 12.2016
  • Process Insurance cancellations
  • Knowledge of OPS system
  • Mail processing by priority type and triaging
  • Scan and upload files
  • Handle investigations for cancellation reason if necessary
  • Communicate with Insurance agent, borrower or an internal member of Lending Home.

Customer Loyalty Specialist

Aptive Environmental
04.2016 - 09.2016
  • Schedule appointments for home inspections
  • Answer incoming calls for prospective customers
  • Assist customers over the phone with pricing and questions on services
  • Gather customer information and enter all appropriate information into the database
  • Provide top-notch customer service at all times.

Mail Clerk

RANDSTAD (Temp Assignments)
11.2015 - 03.2016
  • Seal or open envelopes, by hand or by using machines
  • Clear jams in sortation equipment
  • Sort and route incoming mail, and collect outgoing mail, using carts as necessary
  • Fold letters or circulars and insert them in envelopes
  • Stamp dates and times of receipt of incoming mail.

Toyota Warehouse-Temp

AEROTEK (Temp Assignment)
05.2015 - 07.2015
  • Issue or distribute materials, products, parts, and supplies to customers or coworkers, based on information from incoming requisitions
  • Keep records on the use and/or damage of stock or stock handling equipment
  • Examine and inspect stock items for wear or defects, reporting any damage to supervisors.

Amazon Associate

SMX STAFFING (Temp Assignment)
09.2014 - 12.2014
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas
  • Receive and count stock items, and record data manually or using computer.

Crew Member

MCDONALDS (Hayward, CA and Tracy, CA)
09.2011 - 09.2014
  • Taking and placing orders and handling cash
  • Cleaning the kitchen, bathrooms, supply rooms, or other areas
  • Prepared and cooked food.

FC Associate

Amazon
11.2021 - Current
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Operated pallet jacks, forklifts and other heavy equipment to transport merchandise throughout facility.
  • Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.

Material Handler II

AAFES
10.2017 - 11.2021
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
  • Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Increased productivity, utilizing forklifts and other material handling equipment effectively.
  • Prevented product damage by carefully loading and unloading materials using appropriate equipment.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Conducted routine maintenance checks on material handling equipment to ensure optimal functioning throughout daily operations.

Education

High School Diploma -

HOLDEN HIGH SCHOOL
Orinda, CA
01.2010

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Verbal and written communication
  • Customer/Client relations
  • Mail handling
  • Clerical Support

Timeline

FC Associate

Amazon
11.2021 - Current

Material Handler II

AAFES
10.2017 - 11.2021

Sr. Records Clerk

Zenith American Solutions
06.2017 - 08.2017

Office Coordinator

Opendoor
03.2017 - 05.2017

Mail Room Clerk

Jones Lang LaSalle/Google location
02.2017 - 03.2017

Insurance Admin

Lending Home
11.2016 - 12.2016

Customer Loyalty Specialist

Aptive Environmental
04.2016 - 09.2016

Mail Clerk

RANDSTAD (Temp Assignments)
11.2015 - 03.2016

Toyota Warehouse-Temp

AEROTEK (Temp Assignment)
05.2015 - 07.2015

Amazon Associate

SMX STAFFING (Temp Assignment)
09.2014 - 12.2014

Crew Member

MCDONALDS (Hayward, CA and Tracy, CA)
09.2011 - 09.2014

Receptionist / Mail Clerk

Fidelity (11/15 - 12/15)

High School Diploma -

HOLDEN HIGH SCHOOL
Brianna Mcfarland