Kayla Knorr
Folsom,CA
Summary
Highly efficient worker who is well established in fast-paced and challenging environments. Skilled in multitasking and active listening, significantly improving customer service standards. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Host
Kitchen 15
10.2024 - 11.2025
- Greeted and sat guests, ensuring a positive first impression of dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hosts on best practices for guest interaction and service standards.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Team Leader
SUBWAY®Restaurants
08.2023 - 05.2024
- Achieved consistently high-quality standards by emphasizing attention to detail and adherence to company policies.
- Maintained store cleanliness at all times by delegating tasks appropriately among team members as required.
- Created a positive working environment through active listening and constructive feedback, leading to improved staff morale.
Education
High School Diploma -
Grant Union High School
Sacramento, CA05.2023
No Degree - Health Sciences
Coppin State University
Baltimore, MD05.2027
No Degree - Health Sciences
California State University - Sacramento
Sacramento, CA05-2028
Skills
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Team motivation
- Documentation And Reporting
- Multitasking Abilities
- Active Listening
- Excellent Communication
- Professionalism
Certification
- Cardiopulmonary Resuscitation (CPR) - American Heart Association.
- First Aid Certification - National CPR Foundation
- Basic Food Safety/Food Handler's Card
Timeline
Host
Kitchen 15
10.2024 - 11.2025
Team Leader
SUBWAY®Restaurants
08.2023 - 05.2024
High School Diploma -
Grant Union High School
No Degree - Health Sciences
Coppin State University
No Degree - Health Sciences
California State University - Sacramento