Hardworking, process driven, and diligent Imports Coordinator dedicated to providing customer-centered care and support for local and international clients. Computer savvy, self motivated and a strong communicator with skillful consideration to anticipate and resolve issues. Looking to offer 8 years of experience to challenging new role with room for advancement. Ready for a new role working as part of a highly talented team.
Hi, I’m
Brianna McKinney
Riverdale,GA
Summary
Overview
5
years of professional experience
Work History
DSV Air & SeaAtlanta, GA
Import Coordinator
06.2022 - Current
Job overview
- Coordinated daily transfer shipments with proper documentation logs.
- Drove continuous performance improvement to import functions and metrics.
- Input shipment details into CargoWise One, updating with tracking information upon confirmation.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Scheduled and booked transportations for 80-120 shipments per month.
- Assessed, monitored and reported on work progression.
- Collaborated with internal teams to develop project solutions resulting in on-time execution.
- Introduced change improvement plans to achieve goals, methodologies and initiatives.
- Established and maintained quality performance metrics to meet objectives.
- Troubleshot and resolved non-technical issues using support documentation and training.
EMO TransRiverdale, GA
Import Specialist
12.2021 - 06.2022
Job overview
- Managed high profile Foreign to Foreign account daily processes, from pre-alert to delivery and billing
- Managed shipment tracking reports and spreadsheets to ensure accurate dates and tracking to the client and agents
- Monitored shipments and obtained clearance from customs and other agencies.
- Acted as backup trader for absent employees and performed primary trading duties when necessary.
- Answered customer phone calls and emails and addressed questions, needs and concerns.
- Reviewed files, records and other documents to obtain information or respond to requests.
Green Worldwide Shipping, GaAtlanta, GA
Ocean and Air Import Specialist
11.2020 - 12.2021
Job overview
- Coordinated timely bookings with transport services on behalf of a high profile customer.
- Recorded and monitored tracking for import operations, serving as the link between agents and client, to facilitate seamless operations and communications
- Audited files to verify completeness and accuracy of paperwork to prevent errors.
- Arranged delivery with consignees and handled after-hours and weekend shipments.
- Scheduled and booked transportations for upwards of 80 shipments per month.
- Managed shipment tracking reports to ensure accurate dates and tracking to the client
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Mitsubishi Logistics AmericaAtlanta, Ga
Import Coordinator
06.2019 - 02.2020
Job overview
- Managed Import process from “scratch to the end/ from A to Z” from pre-alert to delivery and billing
- Recorded and monitored tracking for import operations, serving as the link between agents and customers, to facilitate seamless operations and communications
- Reviewed and verified entry documents for customs entry,
- Responsible for organizing interoffice events to contribute to positive morale and positive employee interactions
- Support other desks as needed
- Oversaw management of inbound cargo logistics.
- Identified process improvements and included within departmental procedures, effectively boosting team efficiency 25%.
- Implemented new tracking reports and delivered to customers, reducing telephone inquiries.
Vantec-Hitachi TransportRiverdale, Ga
Air Import Coordinator
07.2018 - 04.2019
Job overview
- Printed and processed incoming air pre-alerts for clearance
- Dispatched cleared shipments for pickup and delivery
- Kept in contact with customers, informed of timelines, transfers and issues/problems
- Responsible for organizing interoffice events
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and completed group projects, working smoothly with others.
- Managed expeditious movement of cargo between sellers, storage and destination locations.
R & L Global DBA AFC International Smyrna GaSmyrna, GA
Customs Entry Writer
11.2017 - 07.2018
Job overview
- Prepared and processed import documentation according to customs regulations, laws and procedures, including Importer Security Filings
- Cleared goods through customs and verified delivery to client destinations.
- Facilitated communication between company, customers and overseas partners to maintain efficient operations.
- Requested and compiled necessary customs invoices, certificates of origin and cargo-control documents.
- Used power of attorney privileges to sign documents on behalf of clients.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Oversaw brokerage department adherence with domestic and international laws and organizational procedures.
- Processed and completed invoicing processes for timely and accurate billing of imports.
Education
The Art Institute of AtlantaAtlanta, GA
Some College (No Degree) from Culinary Arts - Baking And Pastry
University Overview
Skills
- Detail Oriented
- Well-Trained in CargoWise One
- Team Building
- Active Listening
- Customer Relations
- People Skills
- Computer Skills
- Friendly, Positive Attitude
- Multiple Priorities Management
- Task Prioritization
- Problem-Solving
- Deadline Adherence
- Project Coordination
Languages
English
Native/ Bilingual
Spanish
Limited
Korean
Elementary
Timeline
Import Coordinator
DSV Air & Sea
06.2022 - Current
Import Specialist
EMO Trans
12.2021 - 06.2022
Ocean and Air Import Specialist
Green Worldwide Shipping, Ga
11.2020 - 12.2021
Import Coordinator
Mitsubishi Logistics America
06.2019 - 02.2020
Air Import Coordinator
Vantec-Hitachi Transport
07.2018 - 04.2019
Customs Entry Writer
R & L Global DBA AFC International Smyrna Ga
11.2017 - 07.2018
The Art Institute of Atlanta
Some College (No Degree) from Culinary Arts - Baking And Pastry
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