Brianna Menchaca
Desert Hot Springs,CA
Summary
Ambitious, driven, and eager to advance in a dynamic, team-oriented environment. Highly motivated to excel through hard work, professionalism, and a commitment to delivering positive results. Known for a strong work ethic, dedication to continuous improvement, and a passion for contributing to team success. Committed to ongoing learning and professional development. Ready to embrace new challenges and make a meaningful impact in achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security
01.2025 - Current
- Monitored premises to detect and deter unauthorized access and security breaches.
- Conducted regular patrols to ensure safety compliance and report incidents effectively.
- Documented daily activities and incident reports to maintain accurate records for management review.
- Implemented safety protocols, enhancing overall security measures and reducing risk factors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Food and Beverage Attendant
Fairfield Inn and Suites By Marriott
10.2023 - 01.2025
- Delivered exceptional customer service in fast-paced dining environments.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Trained new staff on service protocols and best practices for efficiency and accuracy.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Oversaw inventory management, reducing waste through effective stock rotation practices.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Greeted and seated guests to provide friendly and welcoming experience.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Room Attendant
Fairfield Inn And Suites Marriott
08.2021 - 01.2025
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Collaborated with housekeeping team to streamline room preparation processes, enhancing overall efficiency.
- Inspected rooms post-cleaning to guarantee compliance with hotel quality standards and guest satisfaction.
- Assisted in inventory management of cleaning supplies, optimizing resource allocation and reducing waste.
- Addressed guest inquiries and concerns promptly, contributing to positive guest experiences and repeat visits.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Ensured operational excellence, adhered to all hotel policies and procedures during cleaning duties.
- Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.
Pharmacy Intern
Penn Foster Career School
09.2023 - 12.2023
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Entered patient's information into computer system and updated existing data.
- Prepared medications based on physician orders.
- Used pharmacy software to verify prescription and insurance information.
- Maintained confidential financial and patient information to reduce risk of data breaches.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
- Maintained compliance with state and federal drug laws.
- Communicated with patients with compassion while keeping medical information private.
- Stocked, labeled and delivered medications to patients and caregivers.
- Observed pharmacy technicians in the preparation of medications.
- Maintained records of controlled substances and monitored inventory levels.
- Answered patient questions and data requests.
- Developed strategies for improving workflow processes within the department.
- Delivered personable customer service at pharmacy drop-off and pick-up counters.
- Advised patients regarding proper use of new medications and OTC products.
- Interpreted and processed medication orders under supervision of pharmacist.
Education
Certificated Pharmacy Technician Program - Pharmacology
Penn Foster
12-2023
High School Diploma -
Pivot Charter School
Corona, CA06.2020
Skills
- Detail-oriented
- Access control
- Complex Problem-solving
- Teamwork
- Health and safety compliance
- Cross-training readiness
- Reliability and punctuality
- Adaptability under pressure
- Guest services
- Customer service
Timeline
Security Officer
Allied Universal Security
01.2025 - Current
Food and Beverage Attendant
Fairfield Inn and Suites By Marriott
10.2023 - 01.2025
Pharmacy Intern
Penn Foster Career School
09.2023 - 12.2023
Room Attendant
Fairfield Inn And Suites Marriott
08.2021 - 01.2025
Certificated Pharmacy Technician Program - Pharmacology
Penn Foster
High School Diploma -
Pivot Charter School
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