Brianna Menchaca
Desert Hot Springs,CA
Summary
Ambitious, driven, and eager to advance in a dynamic, team-oriented environment. Highly motivated to excel through hard work, professionalism, and a commitment to delivering positive results. Known for a strong work ethic, dedication to continuous improvement, and a passion for contributing to team success. Committed to ongoing learning and professional development. Ready to embrace new challenges and make a meaningful impact in achieving organizational goals.
Overview
4
4
years of professional experience
Work History
Security Officer
Allied Universal Security
Rancho Mirage, CA
01.2025 - Current
- Monitored premises to detect and deter unauthorized access and security breaches.
- Conducted regular patrols to ensure safety compliance and report incidents effectively.
- Documented daily activities and incident reports to maintain accurate records for management review.
- Implemented safety protocols, enhancing overall security measures and reducing risk factors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
Food and Beverage Attendant
Fairfield Inn and Suites By Marriott
Menifee, CA
10.2023 - 01.2025
- Delivered exceptional customer service in fast-paced dining environments.
- Maintained cleanliness and organization of dining areas, ensuring compliance with health standards.
- Trained new staff on service protocols and best practices for efficiency and accuracy.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Oversaw inventory management, reducing waste through effective stock rotation practices.
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Maintained clean and organized dining areas for an enjoyable guest experience.
- Greeted and seated guests to provide friendly and welcoming experience.
- Resolved customer complaints promptly and professionally, turning potentially negative experiences into positive ones.
- Adhered to food safety guidelines consistently, maintaining a safe and sanitary working environment at all times.
- Assisted with setup and breakdown of events, banquets and parties to comply with logistics.
Room Attendant
Fairfield Inn And Suites Marriott
Menifee, California
08.2021 - 01.2025
- Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene and comfort.
- Collaborated with housekeeping team to streamline room preparation processes, enhancing overall efficiency.
- Inspected rooms post-cleaning to guarantee compliance with hotel quality standards and guest satisfaction.
- Assisted in inventory management of cleaning supplies, optimizing resource allocation and reducing waste.
- Addressed guest inquiries and concerns promptly, contributing to positive guest experiences and repeat visits.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Assisted housekeeping management with inventory control, reducing wastage and ensuring adequate supplies for daily tasks.
- Received recognition for exceptional attention to detail while performing room inspections prior to guest arrival.
- Provided assistance in cleaning public areas, contributing to the overall appearance and reputation of the hotel property.
- Ensured operational excellence, adhered to all hotel policies and procedures during cleaning duties.
- Demonstrated flexibility and teamwork by helping in other areas of hotel operations during peak times.
Pharmacy Intern
Penn Foster Career School
Menifee, California
09.2023 - 12.2023
- Verified prescription information against safety guidelines and insurance limitations to protect patient health and financial interests.
- Entered patient's information into computer system and updated existing data.
- Prepared medications based on physician orders.
- Used pharmacy software to verify prescription and insurance information.
- Maintained confidential financial and patient information to reduce risk of data breaches.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
- Supported timely and proper processing of prescriptions in collaboration with healthcare professionals.
- Maintained compliance with state and federal drug laws.
- Communicated with patients with compassion while keeping medical information private.
- Stocked, labeled and delivered medications to patients and caregivers.
- Observed pharmacy technicians in the preparation of medications.
- Maintained records of controlled substances and monitored inventory levels.
- Answered patient questions and data requests.
- Developed strategies for improving workflow processes within the department.
- Delivered personable customer service at pharmacy drop-off and pick-up counters.
- Advised patients regarding proper use of new medications and OTC products.
- Interpreted and processed medication orders under supervision of pharmacist.
Education
Certificated Pharmacy Technician Program - Pharmacology
Penn Foster
12-2023
High School Diploma -
Pivot Charter School
Corona, CA06.2020
Skills
- Detail-oriented
- Access control
- Complex Problem-solving
- Teamwork
- Health and safety compliance
- Cross-training readiness
- Reliability and punctuality
- Adaptability under pressure
- Guest services
- Customer service
Timeline
Security Officer
Allied Universal Security
01.2025 - Current
Food and Beverage Attendant
Fairfield Inn and Suites By Marriott
10.2023 - 01.2025
Pharmacy Intern
Penn Foster Career School
09.2023 - 12.2023
Room Attendant
Fairfield Inn And Suites Marriott
08.2021 - 01.2025
Certificated Pharmacy Technician Program - Pharmacology
Penn Foster
High School Diploma -
Pivot Charter School