BRIANNA MENDOZA
Miami,FL
Summary
Highly organized and detail-oriented, skilled at managing patient intake processes and ensuring accurate data collection. Proven track record of coordinating patient admissions, maintaining meticulous records, and facilitating communication between patients and healthcare providers.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Office Manager
Premium Health Care
Miami, FL
01.2026 - Current
- Streamlined office operations by implementing efficient scheduling and resource allocation practices.
- Coordinated staff training sessions to enhance team productivity and service quality.
- Oversaw inventory management, ensuring optimal stock levels and timely supply orders.
- Developed and maintained office policies to improve workflow consistency and compliance.
Intake Manager
My Home Doctor LLC
Miami, FL
08.2022 - 01.2026
- Actively participated in team meetings, trainings, and workshops related to patient intake processes.
- Scheduled and coordinated patient intake appointments, verifying insurance coverage and obtaining necessary authorizations.
- Determined patient eligibility by reviewing patient documentation for completeness and accuracy.
- Facilitated communication between the referring agency, family members and other stakeholders involved in the process of providing care for clients.
- Completed detailed intake paperwork including assessment forms, clinical notes and other required documents in a timely manner.
Care Coordinator
Compass Health Systems
Miami, FL
01.2021 - 08.2022
- Determined need for special assessment activities for complex cases, effectively handling care plans.
- Supported patient care excellence via planning and interpretation of programs.
- Documented residents' mental status, sleep and eating patterns in medical record books.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Used company software and databases to maintain records of services performed and patient conditions.
Patient Scheduler 2
Baptist Health System-Baptist Medical Center
Miami, FL
11.2018 - 01.2021
- Reviewed medical histories and current information to provide accurate information to surgeons.
- Checked patients in and out and collected payments.
- Reviewed new patient paperwork before scheduling appointments.
- Used Cerner to schedule patients.
- Scheduled chemotherapy infusions, blood transfusions, rapid treatment injections and diagnostic tests.
- Adhered to all HIPAA regulations while handling confidential patient data.
- Prepared daily reports on appointment volume trends for management review.
Administrative Assistant
Femwell Group Health
Miami, FL
01.2015 - 11.2018
- Executed record filing system to improve document organization and management.
- Restocked supplies and submitted purchase orders to maintain stock levels.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Updated spreadsheets and databases to track, analyze and report on performance and sales data.
- Managed incoming correspondence to enhance employee performance and reduce time spent on processing and responding.
- Edited documents to improve accuracy of language, flow and readability.
- Received and sorted incoming mail and packages to record, dispatch or distribute to correct recipient.
Education
High School Diploma - undefined
American High School Academy
FL01.2015
Skills
- Cerner Millennium
- EClinical Works
- CRM software proficiency
- AdvancedMD
- Cerner Powerchart
- 8X8, Five/9, Digital Fax
- Microsoft office
LANGUAGES
Spanish - Bilingual
English - Bilingual
Certification
Life Insurance
Certifications
0214 - Life & Variable Contracts Insurance Agent
Timeline
Office Manager
Premium Health Care
01.2026 - Current
Intake Manager
My Home Doctor LLC
08.2022 - 01.2026
Care Coordinator
Compass Health Systems
01.2021 - 08.2022
Patient Scheduler 2
Baptist Health System-Baptist Medical Center
11.2018 - 01.2021
Administrative Assistant
Femwell Group Health
01.2015 - 11.2018
High School Diploma - undefined
American High School Academy