Brianna Milan
Atlanta,GA
Summary
Highly creative, results-driven, and client-focused Sales & Marketing Professional with a proven track record of accelerating business expansion and nurturing client connections. A dynamic and customer-oriented expert, proficient in devising and implementing strategic marketing initiatives to optimize brand exposure and unlock fresh business prospects. Showcases exemplary leadership skills in team training and motivation, guaranteeing goal achievement and providing unparalleled customer delight. Possesses expertise in market analysis, sales projection, talent recruitment and development, and delivering impactful sales pitches.
Overview
5
5
years of professional experience
Work History
Flight Attendant
Delta Air Lines, Hartsfield Jackson International Airport
Atlanta, GA
10.2023 - Current
- Demonstrated proficiency in aircraft emergency procedures, first aid, CPR, defibrillators, oxygen administration, and other safety protocols.
- Ensured the quality of customer experience by resolving any issues that arose during the flight promptly and professionally.
- Cooperated with pilots and crew members while performing duties on board the plane.
- Attended trainings in customer service, conflict resolution techniques and safety procedures to remain current on new requirements and procedures.
- Offered answers to passengers' questions and resolved issues that arose during flights.
- Directed junior team members in proper duties and company regulations.
Producer and Host
Podcast: How do I Get Booked & Blessed
Atlanta, GA
02.2021 - Current
- Collaborate with diverse teams, including writers, directors, managers, and technical crews, to oversee the production process while also spearheading monthly distribution of podcast and social media content, leveraging skills in photography, videography, and photo/video editing
- Conducted customer research to gain insights into consumer behavior and new topics for current and upcoming Podcast topics.
- Designed graphics and logos for advertisements, newsletters, and other marketing collateral for Podcasts.
- Developed content for various social media platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Snapchat.
- Generated ideas for original content that resonates with target audience.
- Scheduled content for Podcast on social media at ideal times.
Sales Executive and Screenwriting Lead
Splicer Films
Las Angeles, CA
05.2023 - 11.2023
- Analyzed market trends and competitive landscape to identify opportunities for growth within the Film Industry.
- Created marketing materials, such as brochures, flyers, and newsletters, to promote upcoming screenings and documentary viewings.
- Developed and implemented sales strategies to distribute documentaries throughout the film community and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Collaborated with producers and directors to ensure the script was consistent with the overall vision of the project.
- Edited existing scripts to improve clarity and structure of material.
- Attended meetings with directors and subjects to discuss character development and other story elements.
Screenwriter and Production Intern
Splicer Films
Las Angeles, CA
01.2023 - 04.2023
- Exhibited exceptional communication and customer service skills in greeting visitors, scheduling appointments, providing information, and leading a team of six screenwriters in weekly writer's rooms, ensuring smooth interactions with clients, students, and effective collaboration within the team
Sales Associate
Nordstrom NYC
New York, NY
09.2019 - 02.2021
- Delivered exceptional customer service by warmly greeting patrons, addressing inquiries, providing detailed product information, facilitating transactions, and offering personalized recommendations based on customer needs assessment
Education
Masters in Science - Advertising
Syracuse University: Newhouse
05.2022
Bachelor of Fine Arts - Musical Theatre
Indiana University
05.2017
Skills
- MS Office
- Point of Sales Operation
- Task and Project Manager (Asana, Airtable, Slack)
- CRM Applications
- Sales Strategy Development
- Social Media Expertise
- Strategic Planning
- Inside Sales
- Customer Marketing
- Market Research
- Negotiation
- Training and Development
- Inventory Management
- Critical Thinking
- Problem-Solving
Activities And Awards
- Dean's List, Syracuse - 2020-2022
- Alpha Kappa Alpha Sorority, Inc.
- National Society of Leadership & Success
- Actors Equity Association
References
Available upon request
Timeline
Flight Attendant
Delta Air Lines, Hartsfield Jackson International Airport
10.2023 - Current
Sales Executive and Screenwriting Lead
Splicer Films
05.2023 - 11.2023
Screenwriter and Production Intern
Splicer Films
01.2023 - 04.2023
Producer and Host
Podcast: How do I Get Booked & Blessed
02.2021 - Current
Sales Associate
Nordstrom NYC
09.2019 - 02.2021
Masters in Science - Advertising
Syracuse University: Newhouse
Bachelor of Fine Arts - Musical Theatre
Indiana University
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