BRIANNA MILLER
Groveland,USA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
9
9
years of professional experience
Work History
Billing Clerk
C&w Global
06.2024 - Current
- Executed billing tasks and recorded information in company databases.
- Verified accuracy of billing data and corrected discrepancies.
- Improved billing accuracy by diligently reviewing invoices and reconciling discrepancies.
- Managed high volume of invoices while maintaining attention to detail, resulting in improved financial accuracy.
- Generated daily, weekly and monthly reports for billing department.
- Managed invoicing and payment processing operations.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Facilitated open communication between team members and management, fostering a transparent work environment that promoted accountability and trust.
- Provides technical assistance, provides answers and information for visitors via in person or over the phone.
- Preforms general administrative support duties for other staff members.
- Receives daily trip reports from truck drivers and transfers information in Omni so the database is updated daily.
- Review and enter Payroll for 50+ employees weekly.
- Enter work orders in Omni, keeping record of work that has been done on trucks and the billing amount owed to the company.
- Performs a variety of other duties, consistent with overall operations, as directed by the Manager.
- Provides clerical support to other units/departments as needed.
Server
Beef O Bradys
04.2023 - Current
- Authoritatively managing multiple tables, supporting the kitchen staff for smooth operations, detail-focused order taking and delivery, boosting restaurant reputation through persuasive upselling, eager to master new techniques and tools to boost productivity and outcomes, precisely handles customer orders ensuring accuracy and satisfaction, assists in team training to elevate service quality and efficiency, enhances customer return rate through exceptional service and engagement.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Schedules reservations for customers, makes arrangements for other staff members.
Legal Assistant/Paralegal
Boyette, Cummins, & Nailos
08.2023 - 12.2023
- Managed legal documentation with precision and efficiency, collaborated with attorneys to streamline processes, supported client interactions with empathy and professionalism, ensured accuracy in all legal documents, boosting office efficiency, enhanced attorney workflow, reducing process time by 20%, provided empathetic support to clients, enhancing satisfaction.
Legal Assistant/Paralegal
O'Kelley & Sorohan, Attorneys at Law
05.2021 - 02.2023
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
- Completed electronic filings, initiated billing statements, and managed firm administrative matters.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
- Managed and oversaw a team of 7.
- Handled billing tasks efficiently and accurately, ensuring smooth financial operations for the legal team.
- Assisted with trial preparation, including creation of exhibits, compilation of witness lists, and organization of evidence materials.
- Created spreadsheets to track client progress and document billable hours.
Data Entry
Evans, Simpsons, & Associates
10.2020 - 05.2021
- Managed data entry tasks for Evans, Simpsons, & Associates, ensured accuracy and efficiency in data input, leveraged analytical skills to identify and rectify errors, contributed to a 15% increase in data processing speed, supported team members in achieving project deadlines.
Server
Summits Wayside Tavern
10.2018 - 03.2020
- Delivered exceptional service to customers, collaborated effectively with team members, mastered menu to provide recommendations, resolved customer complaints, enhancing satisfaction.
Shift Lead Manager
Papa John's
08.2015 - 10.2018
- Led team during daily operations at Papa John's, managed shift schedules to optimize productivity, implemented innovative solutions to streamline workflow, resolved customer complaints, enhancing customer satisfaction, streamlined operations to enhance team output by 30%, focusing on efficient workflows, elevated customer satisfaction by promptly resolving issues and complaints, pioneered new team incentives boosting morale and productivity.
Education
Diploma -
Brookwood High School
Snellville, GA05.2016
Skills
- Time management
- Customer service
- Teamwork
- Problem-solving
- Adaptability
- Attention to detail
- Communication
- Project management
- Leadership
- Training
- Accuracy
- Efficiency
- Legal documentation
- Client interactions
- Conflict resolution
- Research
- Microsoft Software
- WPM: 62
- Workflow optimization
- Operation of calculators, electronic typewriters, personal
computers and software programs - Developing and maintaining files, includes assuring
specific guidelines are followed - Time-keeping comprehensive minutes in weekly meetings and in compiling minutes for supervisor's review
- Grammar, spelling, punctuation, and capitalization to correct errors in materials
- Corresponding procedures insure proper form and delivery of varied written material
- Professionalism while placing calls for information and research
- Meets deadlines
- Responds quickly to requests needed
- Handles all duties in a professional matter
Timeline
Billing Clerk
C&w Global
06.2024 - Current
Legal Assistant/Paralegal
Boyette, Cummins, & Nailos
08.2023 - 12.2023
Server
Beef O Bradys
04.2023 - Current
Legal Assistant/Paralegal
O'Kelley & Sorohan, Attorneys at Law
05.2021 - 02.2023
Data Entry
Evans, Simpsons, & Associates
10.2020 - 05.2021
Server
Summits Wayside Tavern
10.2018 - 03.2020
Shift Lead Manager
Papa John's
08.2015 - 10.2018
Diploma -
Brookwood High School
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