Brianna Miller
Macomb,MI
Summary
Hardworking psychology college student with a great deal of knowledge for toddlers and young children. CPR and first aid certified looks out for others safety. Currently, seeking a job to gain new experience and knowledge related to the field of psychology.
Overview
4
4
years of professional experience
Work History
Assistant Teacher
Kiddie klub
Rochester Hills, Michigan
08.2023 - Current
- Assist the lead teacher with snacks as well as lunch
- Incorporated sign language during meals
- Maintaining a clean, safe environment while changing 15+ diapers
- Learn and follow a fixed schedule including times for activities, meals, nap, etc
- Safely put infants to sleep in a crib
- Responsible for up to 12 toddlers or infants at a time
- Work with other assistant teachers and lead teachers in order to provide clear communication about the children
- Allow parents to feel welcomed during pickup and drop off
- Make sure weather conditions are safe for children to go outside as well as being properly clothed with high and low temperatures
- Assisted with potty training for 2 year olds
- Apply first aid in a safe and clean manner when needed
- Assist the lead teacher with art and science activities
- Properly hold an infant protecting the head, observing where your walking at all times
- Supervised small group activities
- Safely get the children outside during fire drills
- Prepared and graded subject tests for students.
- Keep count and always aware how many toddlers and infants are present
- Use of technology to send reports and upload pictures for the children’s parents
- Accommodate children’s severe allergies and restrictions
Crew Member
Sonic
Clinton Township, Michigan
02.2022 - 11.2024
- Educated customers on menu items, product ingredients and nutritional values.
- Presented orders to guests within anticipated service times.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Cleaned restaurant area by sweeping floors, and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Drove team success by quickly completing assigned tasks
- Scrubbed and polished counters to remove debris and food.
- Interacted pleasantly with guests to deliver quality customer service
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Organized and restocked supplies to support operations and team productivity.
- Prepared beverages such as coffee, fountain drinks, and milkshakes according to company standards
- Restocked napkins, condiments and utensils at self-service areas during slow periods.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Resolved customer complaints in a professional manner
- Served food quickly for positive guest experiences.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Crew Member
Shake Shack
Sterling Heights, Michigan
10.2022 - 04.2023
- Presented orders to guests within anticipated service times
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
- Restocked kitchen supplies including food products and utensils.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
- Tailored orders to address customer allergies and gluten concerns.
- Scrubbed and polished counters to remove debris and food.
- Adhered to health department regulations regarding food handling procedures.
- Prepared beverages such as milkshakes and fountain drinks
- Operated a variety of machinery and tools safely and efficiently
- Kept station organized and labeled allergy drinks to keep customers safe
Crew Member
Portillos Restaurant
Sterling Heights, MI
02.2021 - 02.2023
- Educated customers on menu items, product ingredients
- Presented orders to guests within anticipated service times in the drive thru
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Bachelor of Arts - Psychology
Oakland University
Rochester, MI12-2025
High School Diploma -
Dakota High School
Macomb, MI05-2021
Skills
- Customer service
- Behavior modeling
- Problem solver
- Teamwork
- Communication
- Dependable
- Creative
- Familiar with PowerPoint and word
Timeline
Assistant Teacher
Kiddie klub
08.2023 - Current
Crew Member
Shake Shack
10.2022 - 04.2023
Crew Member
Sonic
02.2022 - 11.2024
Crew Member
Portillos Restaurant
02.2021 - 02.2023
Bachelor of Arts - Psychology
Oakland University
High School Diploma -
Dakota High School