Brianna Morris
San Jose,CA
Summary
Dedicated Lead Medical Assistant equipped to manage patient, administrative and team needs with organized approach and good prioritization skills. Keeps team members on-track with close monitoring and motivational strategies. Handles patients' needs with friendly, knowledgeable approach while effectively meeting demands of busy offices and maintaining compliance with important standards.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Lead Medical Assistant
L&P Aesthetics
09.2020 - 09.2023
- Precepted newly hired medical assistants to train each on office procedures and important tasks.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Monitored office procedures to correct problems and implement proactive improvements for better patient flow.
- Enforced department policies and procedures to keep team operating effectively and delivering top-notch care.
- Audited samples and refrigerated medications to verify freshness and remove any expired packages.
- Taught patients about medications, procedures, and care plan instructions.
- Coordinated work of junior staff to keep team performance high and effectively handle needs of 30+ patients per day.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Administrative & Medical Assistant
Palo Alto Laser & Skin Care
07.2017 - 08.2020
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Provided prompt, polite and professional in-person and telephone customer service.
- Updated patient information and insurance details for accurate electronic medical records.
- Prepared patient charts by gathering and organizing medical records ahead of appointments.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Relayed care and medication advice to patients to relieve physicians during peak hours.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Placed new supply orders, managed inventory and restocked clerical spaces.
- Received and routed laboratory results to correct clinical staff members.
- Conducted patient intake interviews, recording and documenting relevant information.
Household Assistant/Nanny
Private Family Client
08.2015 - 06.2020
- Caring for children (ages 5 & 7), Offer detailed reports that outline each child's day, Transport children to/from school and secular activities, Managing weekly schedules, Organizing and booking all family member appointments, Meal Preparations, Planning household event/activities.
- Completed household tasks by assisting with laundry, light housekeeping and grocery shopping.
- Handled incoming mail, bills and invoices and completed appropriate actions.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
Nanny
Private Family Client
03.2014 - 08.2015
- Caring for infant twins, Tracking each child's separate schedules, Providing child friendly environment with engaging activities and outdoor play, Montessori method education integration.
- Prepared meals and snacks for children based on dietary guidelines
- Organized and cleaned home after activities by picking up toys and straightening up play room
- Built positive and nurturing environments to support child social and emotional growth
- Supported children in play activities, meals, and snacks, hygiene and socialization
- Assisted with light housekeeping duties as well as running errands
Nanny
Private Family Client
10.2010 - 03.2014
- Caring for children (starting ages 3 month & a 3-year-old), Managing infant feeding and sleep schedules, Integrating preschool transitional activities, Planning and scheduling all outings, Maintaining Kosher meal preparations.
Education
Child Development and General Education Courses -
De Anza College
Cupertino, CA12.2011
High School Diploma -
Homestead High School
Cupertino, CA06.2008
Skills
- Organization
- Time management
- Detail oriented
- Calm under pressure
- Reliability
- Committed to employer satisfaction
- Professionalism and Ethics
Certification
- HIPAA
- OSHA
- COOLSCULPTING
- EMSCULPT
- PRO-NOX
- PRP/PRF
References
References are available upon request.
Timeline
Lead Medical Assistant
L&P Aesthetics
09.2020 - 09.2023
Administrative & Medical Assistant
Palo Alto Laser & Skin Care
07.2017 - 08.2020
Household Assistant/Nanny
Private Family Client
08.2015 - 06.2020
Nanny
Private Family Client
03.2014 - 08.2015
Nanny
Private Family Client
10.2010 - 03.2014
Child Development and General Education Courses -
De Anza College
High School Diploma -
Homestead High School
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