Brianna Mosley
Huntsville,TX
Summary
I have experience in the insurance industry, holding a Property and Casualty (P&C) license and being licensed in 31 states. My background has equipped me with the knowledge to assess risk, provide tailored coverage solutions, and assist clients in making informed decisions about their policies. I am adapt at explaining complex insurance concepts in a clear and approachable manner, ensuring customers feel confident in their coverage choices. Additionally, my experience in customer service has strengthened my ability to handle inquiries, resolve issues efficiently, and build trust with policyholders. I am eager to continue leveraging my expertise in a role that allows me to help clients navigate their insurance needs effectively.
Overview
7
7
years of professional experience
Work History
Sr Advisor 1
Concentrix
Huntsville, TX
12.2024 - Current
- Mentored and trained highly talented staff, which prepared team members for providing exemplary service to clients.
- Enhanced client relationships by providing strategic advice and guidance on industry trends and best practices.
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
- Maintained an extensive professional network and leveraged connections to secure new business leads, contributing to sustained growth over time.
Insurance Producer
Afni
Huntsville, TX
09.2024 - 12.2024
- Conducted thorough needs assessments for prospective clients, identifying gaps in their current coverage plans.
- Increased client satisfaction by providing personalized insurance solutions tailored to individual needs.
- Adhered to all regulations for insurance sales.
- Maintained up-to-date knowledge of industry trends and regulations, ensuring compliance in all transactions.
CORRECTIONAL OFFICER
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
Huntsville, Texas
11.2019 - 01.2024
- Monitored inmate behavior to prevent crime, escape attempts, and other dangerous activities
- Responded quickly to disturbances utilizing appropriate force when necessary in accordance with departmental guidelines
- Utilized sound judgment and decision making skills when dealing with inmates, staff and visitors
- Administered daily counts of inmates and documented for recordkeeping
- Enforced institutional rules through verbal warnings, written reports or physical intervention as needed
- Searched cells or living quarters for contraband and unapproved items
CREW MEMBER
FIVE GUYS
Huntsville, Texas
10.2017 - 11.2019
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers
- Coordinated with other crew members to complete assigned tasks quickly and effectively
Education
HIGH SCHOOL DIPLOMA -
WILLIS HIGH SCHOOL
Willis, Texas05.2017
Skills
- Criminal Law
- File and Record Maintenance
- Defensive Tactics
- Suicide Prevention Training
- Sales training
- Sales metrics
- Policy sales
Timeline
Sr Advisor 1
Concentrix
12.2024 - Current
Insurance Producer
Afni
09.2024 - 12.2024
CORRECTIONAL OFFICER
TEXAS DEPARTMENT OF CRIMINAL JUSTICE
11.2019 - 01.2024
CREW MEMBER
FIVE GUYS
10.2017 - 11.2019
HIGH SCHOOL DIPLOMA -
WILLIS HIGH SCHOOL