BRIANNA M. WALKER
Fayetteville,NC
Summary
Senior Billing / Accounts Receivable Analyst with 7+ years of experience supporting high-volume invoicing, revenue operations, and compliance-driven billing processes. Skilled in resolving complex discrepancies, supporting audits, and improving workflow efficiency. Proven ability to manage multi-million-dollar portfolios, collaborate cross-functionally, and maintain accuracy in high-accountability environments. Proficient in SAP, Oracle, Lawson, and advanced Microsoft Excel.
Overview
11
11
years of professional experience
Work History
AR Analyst III – Strategic Accounts
Patterson Companies Inc.
Mendota, MN
06.2019 - Current
- Manage $9–12M monthly AR portfolio with net 60 terms, consistently reducing 120+ day balances to 1–45 days outstanding.
- Secured $1M payment restoring a delinquent account to current status and recovered $45K from unclaimed property to clear aged invoices.
- Automated monthly aging reports using VBA, reducing preparation time from 2–4 hours to under 5 minutes and standardizing team reporting.
- Partner cross-functionally with Sales and Finance to resolve complex billing discrepancies and protect revenue integrity.
AR Specialist II
Patterson Companies Inc.
Mendota, MN
03.2018 - 05.2019
- Validated pricing, contract terms, and credit approvals to ensure accurate invoicing across strategic accounts.
- Contributed to updates in collection policies and billing procedures to improve compliance and operational consistency.
- Resolved billing discrepancies to accelerate payment cycles and reduce aged balances.
Collections / Insurance Loss Mitigation Specialist
Ally Financial
Shoreview, MN
04.2016 - 02.2018
- Negotiated settlements with insurance carriers and customers to recover balances on total loss accounts.
- Managed regulated documentation and reconciliations to ensure accurate financial recovery.
- Consistently met or exceeded monthly collection targets in a high-volume environment.
Billing Specialist
Comcast Cable Communications
Saint Paul, MN
01.2015 - 03.2016
- Resolved billing discrepancies and processed account adjustments to maintain cash flow and customer satisfaction.
- Partnered with collections teams to reduce write-offs and improve payment recovery.
Education
Associate of Arts - Philosophy
Saint Cloud State University
Saint Cloud, MN2014
High School Diploma -
Moanalua High School
Honolulu, HI2012
Skills
Accounts Receivable Strategy | Portfolio Management | Billing & Reconciliation | Revenue Operations | Process Improvement | Audit Support | Cross-Functional Collaboration | SAP | Oracle | Lawson | Advanced Excel (VBA)
Timeline
AR Analyst III – Strategic Accounts
Patterson Companies Inc.
06.2019 - Current
AR Specialist II
Patterson Companies Inc.
03.2018 - 05.2019
Collections / Insurance Loss Mitigation Specialist
Ally Financial
04.2016 - 02.2018
Billing Specialist
Comcast Cable Communications
01.2015 - 03.2016
Associate of Arts - Philosophy
Saint Cloud State University
High School Diploma -
Moanalua High School