Brianna Nicholas
Panama City,FL
Summary
Detail-oriented professional with a background in administrative support and patient care. Expertise in data entry, documentation, and customer service, committed to enhancing organizational efficiency and patient satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Registered Behavior Technician
House Of Hearts
Marianna, FL
06.2026 - Current
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Collaborated with interdisciplinary teams to assess client progress and refine treatment strategies.
- Conducted data collection and analysis to track behavioral changes and ensure effective program delivery.
- Trained and mentored new technicians on best practices in behavior analysis techniques and client interaction.
- Implemented individualized behavior intervention plans to enhance client progress and skill acquisition.
Administrative Assistant
Turnkey Builders
Remote
08.2025 - 06.2026
- Coordinated scheduling and communication between project managers and clients to ensure timely project delivery.
- Managed document preparation, including contracts and proposals, enhancing organizational efficiency and accuracy.
- Developed and maintained filing systems for project documentation, improving retrieval times by streamlining processes.
- Assisted in budget tracking and invoice processing, ensuring compliance with financial protocols and deadlines.
CNA
Orlando Health
Orlando, FL
03.2022 - 07.2025
- Provided compassionate care to patients, ensuring comfort and dignity during daily activities.
- Assisted nursing staff with patient assessments, contributing to individualized care plans.
- Oversaw regular monitoring of vital signs, documenting changes to enhance clinical decision-making.
- Facilitated effective dialogue between patients and healthcare professionals to improve overall patient experience.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported patients in daily living tasks to enhance their autonomy and self-respect.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Facilitated patient feeding and monitored nutritional intake to support health objectives.
CNA - Unit Secretary
Orlando Health
Orlando, FL
03.2022 - 07.2025
- Directed patient admission and discharge processes to maintain accurate records and facilitate smooth transitions.
- Monitored and organized medical supplies and equipment inventory to ensure optimal support for nursing staff.
- Organized patient charts with diligence, ensuring accurate documentation of vital signs, medications, and treatment plans.
- Delivered exceptional customer service to patients and families by employing empathetic listening and effective communication skills.
CNA - Patient Registration
Winnie Palmer Triage
Orlando, FL
03.2022 - 07.2025
- Assisted with patient check-in and registration process for expected mothers arriving for labor and delivery.
- Coordinated with nurses and registration staff to facilitate an efficient patient flow through the triage department.
- Maintained HIPAA compliance while handling confidential patient information.
CNA - Front Desk & Patient Registrar Support
Parkview Rehab and Rehabilitation
Winter Park Fl
07.2020 - 01.2022
- Directed front desk operations, ensuring efficient patient check-in and registration processes.
- Organized and confirmed patient appointments for rehabilitation services.
- Streamlined administrative operations by executing filing, scanning, faxing, and data entry tasks.
- Validated patient demographics, insurance information, and necessary documentation.
- Supported patient well-being by providing assistance with essential daily activities such as bathing, dressing, grooming, toileting, and feeding.
- Addressed call lights and patient needs with urgency, ensuring safety and comfort.
Education
High School Diploma -
Maynard Evans High School
Orlando, FL05.2020
Skills
- Patient registration and admissions
- Electronic Medical Records (EMR)
- HIPPA Compliance
- Front desk & unit secretary operations
- Customer Service
- Data entry & Documentation
- Activities of daily living
- Vital signs & patient observation
- Team Collaboration with nurses and providers
Certification
- RBT - Registered Behavior Technician
- CNA - Certified Nurse Assistant
Timeline
Registered Behavior Technician
House Of Hearts
06.2026 - Current
Administrative Assistant
Turnkey Builders
08.2025 - 06.2026
CNA
Orlando Health
03.2022 - 07.2025
CNA - Unit Secretary
Orlando Health
03.2022 - 07.2025
CNA - Patient Registration
Winnie Palmer Triage
03.2022 - 07.2025
CNA - Front Desk & Patient Registrar Support
Parkview Rehab and Rehabilitation
07.2020 - 01.2022
High School Diploma -
Maynard Evans High School