Brianna Obregon
Pluckers
San Antonio,TX
1
Language
2
years of professional experience
Offering strong interpersonal skills and passion for customer service, well-suited to thrive in busy and dynamic environment. Brings ability to quickly learn and adapt, combined with effective communication and organizational abilities. Ready to use and develop communication and multitasking skills in any role.
Work History
Hostess
2 Years 3 Months- Greeted and seated guests
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Managed waitlists efficiently, optimizing seating arrangements for maximum capacity.
- Coordinated special requests and addressed customer inquiries to ensure guest satisfaction.
- Coordinated special requests and handled customer inquiries promptly.
- Assisted servers with menu knowledge, enhancing guest dining experience.
- Proactively assisted servers during busy times, helping to expedite food delivery and maintain high levels of guest satisfaction throughout their meal.
- Collaborated with team members to ensure smooth restaurant operations during peak hours.
- Monitored dining area to maintain cleanliness and organization throughout shifts.
- Assisted servers during busy periods, expediting food delivery and enhancing overall guest experience.
- Performed daily side tasks to support restaurant operations. and opening and closing duties without fail.
- Maintained organization and cleanliness by stocking and cleaning dining areas. the establishment's front lobby during shifts to maintain welcoming appearance.
- Answered customer questions about hours, seating, and menu information.
Receptionist
2 Months- Greeted clients and managed front desk flow, creating welcoming first impressions and organized check-in process.
- Answered calls, messages, and walk-in inquiries, providing clear service information and timely responses.
- Scheduled, rescheduled, and confirmed appointments using booking software, maintaining accurate daily calendars.
- Processed payments and maintained point-of-sale accuracy, ensuring smooth checkout experience for clients.
- Resolved scheduling conflicts and client concerns promptly, maintaining professional service standards.
- Monitored reception area supplies and cleanliness, supporting polished presentation throughout business hours.
- Resolved customer problems and complaints.
Education
High School Diploma
Skills
Guest interactions
Seating arrangements
Table management
Order delivery
Reservation management
Payment processing
Client support
Effective multitasking
Busy service handling
Time management
Detail-oriented
Sanitation practices
Safe food handling
Phone etiquette
Organization skills
Communication skills
Customer/Client relations
Languages
English
Full Professional
Timeline
Receptionist
Palladium Nail Bar
05.2026 - 07.2026Read More
Hostess
Pluckers
06.2024 - 09.2026Read More
Sonia Sotomayor High School
High School Diploma
Read More