Summary
Overview
Work History
Education
Skills
Timeline
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Brianna Pendleton

Chicago,IL

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Delivery Courier

Amazon.Inc
08.2019 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Utilized GPS navigation systems to navigate faster routes.
  • Maximized processes by managing delivery schedules and prioritizing based on urgency.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.

Independent Field Inspector

Self-employeed
03.2020 - Current
  • Completed thorough written descriptions and took photographs to document conditions.
  • Used hand tools and gauges to take measurements.
  • Made and submitted reports detailing finding and any actions taken.
  • Kept up-to-date on inspection regulations, codes, ordinances and techniques.
  • Re-inspected commercial and residential constructions which previously failed inspections.
  • Managed time efficiently in order to complete all tasks within deadlines.

Security Officer

Allied Universal Security Services
10.2020 - 09.2021
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Wrote detailed reports of all security breaches and investigations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.

Office Administrator

Kennicott Brothers
06.2022 - 02.2023
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Applied advanced administrative and analytical skills in overseeing day-to-day operational activities.
  • Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Education

High School Diploma -

Catalyst Maria High school
Chicago, IL
06.2017

Skills

  • Shipment Monitoring
  • Transportation Logistics
  • Information Confidentiality
  • Office Management
  • Customer Support
  • Writing Reports
  • Field Investigations
  • Field Data Collection

Timeline

Office Administrator

Kennicott Brothers
06.2022 - 02.2023

Security Officer

Allied Universal Security Services
10.2020 - 09.2021

Independent Field Inspector

Self-employeed
03.2020 - Current

Delivery Courier

Amazon.Inc
08.2019 - Current

High School Diploma -

Catalyst Maria High school

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Brianna Pendleton