Demetrius Lewis
Atlanta,Georgia
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Delivery Courier
DoorDash
Atlanta, GA
09.2021 - Current
- Answered customer inquiries regarding shipments and provided updates on package arrival.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
- Drove safely at all times to avoid accidents and harm.
- Followed company policies and procedures during shift.
- Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management and peers.
Delivery Driver
Amazon Flex
Atlanta, GA
12.2020 - Current
- Completed on-time deliveries by choosing best and most efficient routes.
- Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.
- Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
- Worked overnight shifts during peak periods to meet coverage needs.
- Delivered packages to customer doorsteps and business offices.
- Contacted customers prior to delivery to confirm and coordinate delivery times.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
Warehouse Associate
JJ Haines Flooring Supplies Center
Douglasville, GA
11.2018 - 03.2020
- Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
- Wrapped pallets in shrink wrap prior to loading.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Worked safely around moving machinery.
- Operated PC and RF-based computer systems for inventory management.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Simplified shipping and receiving processes for improved workflow.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Operated forklifts to transfer inventory to and from target destinations.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Maintained accurate inventory records to provide data for use in audits and completion of order requests
- Acknowledged safety issues and contacted shift supervisor regarding concerns and for quick resolution.
- Completed over 5 customer orders each day in warehouse setting.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Shipped material and performed boxing, packing, labeling and preparation of related documents.
- Performed inventory control, such as counting and stocking merchandise.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Consistently lifted materials weighing as much as 75 pounds.
- Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
Warehouse Worker
Randstad
Lithia Springs, GA
05.2015 - 11.2018
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Managed product staging to efficiently transfer items between receiving, storage and shipping locations.
- Wrapped pallets in shrink wrap prior to loading.
- Identified inadequate materials and faulty equipment and brought to supervisors' attention.
- Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
- Loaded, unloaded and moved material to and from storage and production areas.
- Moved products using overhead cranes, forklifts and other equipment, consistently meeting challenging performance goals.
- Simplified shipping and receiving processes for improved workflow.
Driver
Uber
Atlanta, GA
08.2014 - 03.2015
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Planned and adjusted optimal routes based on traffic and weather conditions.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
- Kept and studied detailed mileage and fuel reports to track overall fuel costs.
- Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
Roadside Assistance Agent
A-Reliable Roadside Inc
Forrest Park, GA
04.2014 - 08.2014
- Investigated and resolved accounting, service and delivery concerns.
- Maintained up-to-date knowledge of product and service changes.
- Quickly and accurately answered customer questions, suggested effective solutions and resolved issues to increase customer satisfaction [Number]%.
- Delivered excellent customer service, resulting in consistent 95% customer satisfaction rating.
- Delivered prompt service to prioritize customer needs.
- Met customer call guidelines for service levels, handle time and productivity.
- Educated customers about billing, payment processing and support policies and procedures.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Responded to customer requests, offering excellent support and tailored recommendations to address needs.
Inventory Control Specialist
Publix Distribution Center
Dacula, GA
05.2004 - 10.2013
- Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
- Led quality assurance initiatives and reduced work flow downtime to increase profits.
- Received, sorted and processed damaged goods with vendors or manufacturers.
- Managed complex projects as directed by leadership, delivering positive outcomes within time and budget constraints.
- Verified incoming products and checked delivery totals to keep system records current and accurate.
- Completed stock inventories to identify and address issues negatively impacting controls.
- Audited and corrected discrepancies in inventory numbers.
- Checked prices and calculated totals for accurate invoice processing.
- Kept merchandise moving smoothly and accurately from stockroom to sales floor.
- Implemented crisis control initiatives to reduce lost time during unanticipated events.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Conferred with managers, sales teams and engineering personnel to revise plans and achieve demanding targets.
- Recorded information, shortages and discrepancies to keep records current and accurate.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Implemented organizational systems to optimize product placement and operational productivity.
- Used equipment like forklifts and pallet jacks to move inventory.
- Completed daily cycle counts to maintain accuracy of records.
- Realigned production schedules to factor in changing conditions such as materials shortages and evolving designs.
- Completed logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
- Unloaded shipments, reviewed merchandise and tracked paperwork.
- Completed physical inventory counts each month.
Education
GED -
C E Ellison High School
Killeen, TX06.1995
Skills
- Stocking and Replenishing
- Data Entry and Database Skills
- Warehouse Coordination and Support
- Order Fulfillment
- Shelving and Storage
- Attention to Detail
- Inventory Recordkeeping
- Reliable and Responsible
- Customer Service
- Product Packaging
- Cleaning and Sanitizing
- Active Listening
- Problem Solving
- Shipping Procedures
- Quick Learner
- Heavy Lifting
- Damage Identification and Reporting
- Inventory Monitoring and Management
- Records Management
- Pattern Recognition
- Shipment Inspection
- Storage and Supply Management
- Data Documentation
- Forklift Operation
- Bills of Lading
- Time Management
- Inventory Counts
- Handheld Scanners
- Production Organization
- Cargo Loading
- Traffic Laws and Regulations
- Delivery and Shipment Records
- Dependability and Honesty
- Customer Relationships
- Efficiency and Time Management
- Vehicle Safety and Maintenance
- Valid Driver's License
- Route Planning
- Communication and Interpersonal Skills
- Loading and Unloading
- Delivery Verification
- Ability to Lift 50 Pounds
- Clean Driving Record
- Inventory Management
- GPS Navigation
- Reliable Vehicle
- Equipment Maintenance
- Written and Verbal Communication
- Order Picking and Processing
Timeline
Delivery Courier
DoorDash
09.2021 - Current
Delivery Driver
Amazon Flex
12.2020 - Current
Warehouse Associate
JJ Haines Flooring Supplies Center
11.2018 - 03.2020
Warehouse Worker
Randstad
05.2015 - 11.2018
Driver
Uber
08.2014 - 03.2015
Roadside Assistance Agent
A-Reliable Roadside Inc
04.2014 - 08.2014
Inventory Control Specialist
Publix Distribution Center
05.2004 - 10.2013
GED -
C E Ellison High School