JERMAINE GILBERT
Killeen ,Texas
Summary
Dynamic and results-driven professional with extensive experience at DoorDash, excelling in route optimization and team training. Proven ability to enhance operational efficiency and ensure safety compliance. Skilled in GPS technology and team leadership, consistently delivering quality outcomes while maintaining punctuality and reliability in fast-paced environments.
Overview
10
10
years of professional experience
Work History
Delivery Courier
DoorDash
Killeen, TX
07.2024 - Current
- Assisted in training new team members on safety protocols and operational procedures.
- Collaborated with team to optimize collection routes for increased efficiency and reduced downtime.
- Implemented best practices for waste separation, enhancing recycling accuracy within the community.
- Adhered to city regulations and safety standards while performing daily collection tasks.
Specialized Machine Operator
FCI Burndy
Lincoln, NH
02.2024 - 01.2025
- Operated machinery to ensure efficient production flow and quality output.
- Conducted routine maintenance checks on equipment to prevent downtime.
- Collaborated with team members to optimize manufacturing processes and productivity.
- Monitored production metrics to maintain compliance with safety standards.
- Assisted in training new operators on equipment operation and safety protocols.
- Implemented process improvements that enhanced workflow efficiency and product quality.
- Led troubleshooting efforts for equipment malfunctions, ensuring minimal disruption to operations.
- Maintained accurate logs of production data for analysis and reporting purposes.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
Housekeeping Crew Leader
Dell Children’s Medical Center
Austin, TX
12.2021 - 01.2024
- Supervised daily operations to ensure compliance with safety and regulatory standards.
- Trained new crew members on protocols and efficient workflow practices.
- Coordinated team schedules to optimize coverage and resource allocation.
- Monitored inventory levels, ensuring timely replenishment of supplies.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Monitored team members to verify work quality and address concerns.
- Served as the primary point of contact between crew members and upper management, relaying important information as necessary.
Night Stocker
The Home Depot
Austin, TX
06.2023 - 12.2023
- Stocked shelves efficiently to maintain product availability and organization.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Operated pallet jacks and forklifts safely to transport merchandise throughout the store.
- Collaborated with team members to coordinate overnight stocking schedules and priorities.
- Monitored product expiration dates, removing outdated items to enhance customer safety.
- Executed planogram resets according to merchandising standards for optimal product presentation.
- Trained new team members on safety protocols and stocking procedures for operational efficiency.
Housekeeper
Seton Northwest Hospital
Austin, TX
03.2018 - 12.2021
- Maintained cleanliness and organization in patient rooms and common areas.
- Operated cleaning equipment, ensuring proper usage and safety protocols.
- Assisted with inventory management of cleaning supplies and materials.
- Adhered to infection control standards, promoting a safe environment for patients.
- Increased room availability by managing time wisely and completing tasks within designated deadlines.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Verified cleanliness and organization of storage areas and carts.
- Contributed to property upkeep by proactively identifying and reporting maintenance needs to management.
- Prioritized guest comfort through attentive service, responding swiftly to special requests or concerns.
- Demonstrated flexibility in adjusting work schedule according to fluctuating occupancy rates.
Trash Collector
City of Austin Resource Recovery
09.2016 - 03.2018
- Operated collection vehicle to efficiently gather waste and recyclables from assigned routes.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness.
- Engaged with community members to promote recycling initiatives and waste reduction practices.
- Maintained accurate records of collection activities and reported issues to supervisor.
- Reported route delays or interruptions to supervisors and dispatchers.
- Communicated with dispatchers concerning delays, unsafe sites, accidents, equipment breakdowns and other maintenance problems.
- Promoted continuous improvement within the organization by suggesting ways to increase efficiency or reduce costs in waste management operations.
- Drove trucks along established routes, through residential streets and alleys and business and industrial areas.
- Increased recycling rates with thorough sorting and separation of materials during collection process.
- Used Software to prepare reports for defective equipment in trucks.
- Tracked personal compliance with restrictions on daily hours of service, reporting immediately to supervisor if in danger of being out of compliance.
- Streamlined daily operations by optimizing route planning based on traffic patterns, weather conditions, and other factors.
- Contributed to a positive company culture by maintaining a strong work ethic and supportive attitude among coworkers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
Education
High School Diploma -
Reagan High School
Austin, TX06-2000
Skills
- Punctuality
- GPS technology
- Load organization
- Vehicle maintenance
- Warehouse & Inventory Operations
- - Heavy Machinery Operation
- - Stocking & Freight Handling
- - Route & Delivery Support
- - Housekeeping & Sanitation
- - Safety Compliance (OSHA Standards)
- - Team Leadership & Training
- - Time Management & Reliability
- - Quality Control & Inspection
- - Physical Stamina & Efficiency
Timeline
Delivery Courier
DoorDash
07.2024 - Current
Specialized Machine Operator
FCI Burndy
02.2024 - 01.2025
Night Stocker
The Home Depot
06.2023 - 12.2023
Housekeeping Crew Leader
Dell Children’s Medical Center
12.2021 - 01.2024
Housekeeper
Seton Northwest Hospital
03.2018 - 12.2021
Trash Collector
City of Austin Resource Recovery
09.2016 - 03.2018
High School Diploma -
Reagan High School