Brianna Peterskn
Roanoke,VA
Summary
Dynamic Patient Liaison at Carilion Clinic with expertise in appointment scheduling and a strong commitment to customer service. Proven ability to enhance patient experiences through effective communication and problem-solving. Skilled in HIPAA compliance and patient education, ensuring a seamless registration process while maintaining a friendly and outgoing demeanor.
Overview
7
7
years of professional experience
Work History
Patient Liasion
Carilion Clinic
Roanoke, VA
01.2024 - Current
Assisting patients with scheduling, retrieving medical records,
Caregiver
Private Duty
11.2017 - 11.2024
Assisting client with day to day activities such as bathing, taking them to appointments, transferring from wheelchair to bed.
Education
General - General
Salem High School
Salem, VA06.2016
Skills
- Data entry proficiency
- Appointment scheduling
- Assertiveness
- Healthcare
- Customer service
- Problem-solving
- Friendly and outgoing
- Multitasking and organization
- Team collaboration
- HIPAA compliance
- Customer follow-up
- Patient check-in
- Patient education
- Registration and admissions
- Phone and email etiquette
- Flexible schedule
- Patient registration
Timeline
Patient Liasion
Carilion Clinic
01.2024 - Current
Caregiver
Private Duty
11.2017 - 11.2024
General - General
Salem High School