Brianna Pettaway
Ithaca,NY
Summary
Dedicated Healthcare Professional capable of adapting to new challenges and fostering team success. Demonstrates strong problem-solving skills and a commitment to achieving positive patient outcomes through direct care, including personal hygiene assistance, meal preparation, and medication administration. Newly Certified Phlebotomist with hands-on experience in venipuncture and special collection techniques, coupled with effective communication abilities that maintain patient dignity and promote independence.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Medical Biller and Coder
TapestryHealth
Ithaca, NY
03.2023 - Current
- Reviewed medical records and identified diagnosis codes, procedures, services and supplies for coding.
- Resolved denied claims by researching payer requirements and preparing appeals.
- Maintained up-to-date knowledge of coding regulations and changes in reimbursement policies.
- Performed daily audits on all bills submitted for accuracy and completeness.
- Provided customer service support to patients regarding billing inquiries.
- Analyzed patient accounts for errors, inaccuracies or discrepancies in billing documentation.
- Worked closely with physicians to obtain additional clinical information when needed for accurate coding assignments.
Certified Nursing Assistant
Beechtree Center for Rehabilitation and Nursing
Ithaca, NY
05.2015 - 11.2023
- Assisted patients with activities of daily living such as bathing, grooming, and dressing.
- Reported changes in patient condition to registered nurse or physician.
- Using proper body mechanics to transfer patients to and from the bed or wheelchair.
- Obtaining daily weights on patients.
- Safely operating mechanical lifts (Hoyer, sit-to-stand) while transferring patients.
- Documenting care completed during, and at the end of, each shift.
Medical Assistant
TapestryHealth
Ithaca, NY
08.2021 - 03.2023
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Organized patient charts before each day's clinic sessions began.
Hospital Aide
Cayuga Medical Center
Ithaca, NY
08.2016 - 10.2018
- Collected vital signs including temperature, pulse rate, blood pressure, respiration rate, and weight.
- Monitored patient conditions and reported changes to nursing staff.
- Answered call lights promptly to attend to patient needs in a timely manner.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Personal Care Assistant
STAFKINGS
Ithaca, NY
05.2013 - 09.2016
- Provided companionship to elderly and disabled clients in their homes or other residential facilities.
- Performed housekeeping duties including laundry, vacuuming, dusting, mopping floors and changing bed linens.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
Residential Aide/Medication Technician
LONGVIEW
Ithaca, NY
08.2014 - 05.2015
- Provided companionship to elderly residents by engaging in conversation and recreational activities.
- Ensured the safety of residents by monitoring their behavior, responding promptly to requests for assistance, and providing a safe environment.
- Administered medications according to established procedures and kept detailed records of medication administration.
- Organized social events for residents such as movie nights, game nights.
Education
High School Diploma -
Ithaca High School
Ithaca06-2012
Associate of Applied Science - Medical Office Administration- Billing & Coding
Central Piedmont Community College
Charlotte, NC12-2022
Licensed Practical Nurse
GST BOCES
Elmira, NY10-2024
Skills
- CPT coding
- Data entry and management
- Medical coding and abstracting
- Venipuncture
- Order of draw
- Multitasking and organization
- Patient transfers
- Medication assistance
- Feeding assistance
- Complex Problem-solving
Certification
- NHA - Certified Phlebotomy Technician (1/22/23-current) #Q9A4F9E2
- NCSBN- Licensed Practical Nurse ( 11/9/2024-current) #352122
- American Red Cross- BLS (5/13/23-Current) #0174CLM
- American Red Cross- First Aid/CPR/AED ( 5/8/23- Current) #016N00
- AAPC- Certified Professional Coder ( 1/2023- Current)
- AAPC- Certified Risk Adjustment Coder ( 8/2023- current)
Timeline
Medical Biller and Coder
TapestryHealth
03.2023 - Current
Medical Assistant
TapestryHealth
08.2021 - 03.2023
Hospital Aide
Cayuga Medical Center
08.2016 - 10.2018
Certified Nursing Assistant
Beechtree Center for Rehabilitation and Nursing
05.2015 - 11.2023
Residential Aide/Medication Technician
LONGVIEW
08.2014 - 05.2015
Personal Care Assistant
STAFKINGS
05.2013 - 09.2016
High School Diploma -
Ithaca High School
Associate of Applied Science - Medical Office Administration- Billing & Coding
Central Piedmont Community College
Licensed Practical Nurse
GST BOCES
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