Brianna Pfeiffer
Fort Wayne,IN
Summary
Dynamic and dedicated healthcare professional with extensive experience at Parkview Health, excelling in patient care and support. Proven ability to communicate effectively and work collaboratively within teams. Skilled in managing patient schedules and verifying insurance eligibility, while consistently demonstrating punctuality and a commitment to learning new skills.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Support Team Member
Parkview Health - PPG First Care
Fort Wayne, IN
07.2024 - Current
- Greets patients and add them to the schedule as they come in for care in a walk-in setting verifying demographics and insurance eligibility as needed.
Support Team Member
Parkview Health - PPG Pain Management
Fort Wayne, IN
05.2022 - 07.2024
- Greets and checks in patients for their scheduled appointments, verify their demographic information and insurance to confirm eligibility. Schedule, reschedule and cancel appointments as needed and based off patient needs.
Dexa Technician
Breast Diagnostic Center
Fort Wayne, IN
11.2021 - 05.2022
- Performs bone density testing and analyze scans for the radiologist to determine if the patient has osteoporosis or has a higher risk. Fax and call other facilities to obtain prior imaging and reports.
Clerical
Breast Diagnostic Center
Fort Wayne, IN
03.2021 - 05.2022
- Greets and checks in patients for their appointments. Verify their demographic information and insurance to verify accuracy. Put orders into the EPIC system and schedules patients if needed.
Patient Care Technician
Parkview Health
Fort Wayne, IN
12.2016 - 05.2021
- Work closely with other members of the nursing team to provide excellent patient care – assisting patients with ambulation, activities of daily living and provide emotional support to both patient and family.
Certified Nursing Assistant
Lutheran Life Villages
Fort Wayne, IN
07.2014 - 04.2017
- Provide compassionate, personal care to residents in long-term care and rehabilitation setting under the direction of nursing staff. Assisting residents with activities of daily living while maintaining patient autonomy as the situation allows.
Education
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Fort Wayne, IN12-2025
Technical Certificate - Medical Assisting
Ivy Tech Community College of Indiana
Fort Wayne, IN05-2025
Technical Certificate - Healthcare Specialist
Ivy Tech Community College of Indiana
Fort Wayne, IN12-2022
Technical Certificate - Dementia Care
Ivy Tech Community College of Indiana
Fort Wayne12-2022
Diploma -
Northrop High School
Fort Wayne, IN06.2014
Certified Nursing Assistant -
Anthis Career Center
Fort Wayne, IN05.2014
Skills
- Teamwork with all team members
- Effective communication
- Strong and effective communication with patients, family and coworkers
- Willing to learn new skills to help grow within a company
- Efficient and punctual
Certification
- American Heart Association Healthcare Provider CPR – Current
- PAC Certification: Positive Approach to Dementia Care – July 2016
- Eden Alternative Certification – October 2016
References
References available upon request
Timeline
Support Team Member
Parkview Health - PPG First Care
07.2024 - Current
Support Team Member
Parkview Health - PPG Pain Management
05.2022 - 07.2024
Dexa Technician
Breast Diagnostic Center
11.2021 - 05.2022
Clerical
Breast Diagnostic Center
03.2021 - 05.2022
Patient Care Technician
Parkview Health
12.2016 - 05.2021
Certified Nursing Assistant
Lutheran Life Villages
07.2014 - 04.2017
Associate of Applied Science - Medical Assisting
Ivy Tech Community College of Indiana
Technical Certificate - Medical Assisting
Ivy Tech Community College of Indiana
Technical Certificate - Healthcare Specialist
Ivy Tech Community College of Indiana
Technical Certificate - Dementia Care
Ivy Tech Community College of Indiana
Diploma -
Northrop High School
Certified Nursing Assistant -
Anthis Career Center
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