Brianna Pilcher
Glen Burnie,MD
Summary
Experienced in working in stressful environments, working with a team, and working with machinery. Able to handle stress, tools and criticism, experienced in a wide manner of areas and environments.
Overview
5
5
years of professional experience
Work History
Starbucks Barista Trainer
Safeway
Littleton, CO
07.2023 - 02.2026
- Maintained a calm demeanor during high-volume and high-stress periods.
- Checked brewing equipment for proper functionality.
- Prepared and served a variety of coffee drinks, including espresso, cappuccino, and latte, adhering to specific recipes and presentations, along with any modifications that the customer wished to make.
- Checked the temperatures of freezers, refrigerators, or heating equipment to verify proper functioning, usually several times a day.
- Trained new baristas on coffee-making techniques, customer service standards, and operational procedures.
- Handled inventory, including ordering supplies, stocking products, and conducting regular inventory checks.
- Kept a clean, orderly environment with regular restocking, sanitization, reorganizing, and maintenance.
- Trained in assistant manager and manager duties.
Deli Clerk
Sprouts Farmers Market Inc.
Boulder, CO
09.2022 - 03.2023
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Sliced meats and cheeses and weighed deli items for customers.
- Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
- Checked and recorded refrigerator and freezer temperatures to maintain food quality and freshness.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Provided customers with fresh products and correct portion sizes to minimize shrink.
- Maintained safe food handling practices to prevent germ spread.
Sr. Concessions Clerk
City of Parker
Parker, Colorado
6/4/22 - 08.2022
- Took payments and counted back accurate change, along with saving signed receipts to be saved into the system.
- Greeted customers and inputted their information into the database.
- Cleaned, organized, and sanitized surfaces and appliances to create a safe, healthy work environment for both staff and customers.
- Counted monetary earnings at the end of the day, and followed procedures.
- Restocked items and unloaded new stock, organizing it into its proper place.
- Opened and closed the concession stand and front desk in the mornings and evenings.
- Managed the front desk phone line and answered any questions the caller had.
Team Member
Boondocks Food And Fun
Parker, Colorado
08.2021 - 02.2022
- Worked in a fast-paced environment that constantly required multitasking and spatial awareness.
- Greeted customers at the entrance, rides, and shops, and worked to solve their problems along with managers and other staff.
- Sold tickets, prizes, food, drinks, and accessories to customers.
- Cleaned and organized workstations, tables, and bowling alley shoes.
- Troubleshot issues with arcade machines, lighting equipment, and various other mechanical and electrical items.
- Fixed mechanical issues regarding ride equipment, and diagnosed problems and system errors.
- Performed frequent preventative maintenance on multiple forms of machinery.
Education
High School Diploma -
Chaparral High School
Parker, CO05.2022
Some College (No Degree) - Mechanical Engineering
University of Colorado At Boulder
Boulder, COSkills
- Multitasking and organization
- Cleaning and Sanitizing
- Deep cleaning and repairing equipment
- Stocking and replenishing
- Quick Math
- Workstation setup and breakdown
- Receiving criticism
- Cooperative
- Documentation and reporting
- Computer literacy
- Attention to detail
- Adaptable
- Time management
- Training new staff
- Preventative maintenance
- Confident in the Microsoft Office Suite
Volunteering
- Volunteered at DCL (Douglas County Libraries) multiples times to help with birthday parties.
Languages
English
Native/ Bilingual
Spanish
Limited
Timeline
Starbucks Barista Trainer
Safeway
07.2023 - 02.2026
Deli Clerk
Sprouts Farmers Market Inc.
09.2022 - 03.2023
Team Member
Boondocks Food And Fun
08.2021 - 02.2022
Sr. Concessions Clerk
City of Parker
6/4/22 - 08.2022
High School Diploma -
Chaparral High School
Some College (No Degree) - Mechanical Engineering
University of Colorado At Boulder