Brianna Urribarri
MENIFEE,CA
Summary
Dynamic and customer-focused professional with a proven track record at Target and Gandolfo's New York Deli. Excelled in creating welcoming environments and resolving issues to boost guest connection. Skilled in mentoring, with strong memorization and problem-solving abilities, enhancing team efficiency and customer satisfaction. Ensures flexibility, punctuality, and resilience.
Overview
5
5
years of professional experience
Work History
Starbucks Barista Trainer
Target
05.2022 - Current
- Maintained a clean and organized work environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Crew Member, Trainer, Assistant Caterer
Gandolfo's New York Deli
04.2020 - 03.2022
- Mentored new hires, helping them acclimate to the company culture quickly and efficiently.
- Boosted customer satisfaction buy quickly addressing and resolving a guest's needs.
- Provided constructive feedback to crew members, facilitating professional growth and development.
- Adapted to crew members learning styles to enhance areas of improvement.
Education
Associate of Arts - Communications
Citrus College
Glendora, CA06-2022
Skills
- Excellent memorization skills
- Flexible time management
- Friendly and outgoing
- Attention to detail
- Teamwork and collaborative
- Problem-solving
- Multitasking and Prioritization
- Leadership experience
- Focused on maintaining a clean work environment
Languages
Spanish
Full Professional
Latin
Limited Working
Timeline
Starbucks Barista Trainer
Target
05.2022 - Current
Crew Member, Trainer, Assistant Caterer
Gandolfo's New York Deli
04.2020 - 03.2022
Associate of Arts - Communications
Citrus College
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