Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Brianna Pressley

Warrenville,SC

Summary

Accomplished Certified Pharmacy Technician with a proven track record at Publix, adept in medication dispensing and insurance billing, enhanced by strong problem-solving skills and team collaboration. Excelled in elevating customer satisfaction and streamlining pharmacy operations, showcasing a commitment to patient confidentiality and pharmaceutical calculations.

Overview

7
7
years of professional experience

Work History

Certified Pharmacy Technician

Publix
01.2022 - Current
  • Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Completed paperwork, entering prescription and insurance or billing information into patient profiles.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Increased customer satisfaction by delivering friendly, personalized service during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Collected co-payments or full payments from customers.

Bus Monitor

Aiken County Public School District
08.2020 - 08.2022
  • Assisted driver in monitoring and managing student behaviors to promote safety.
  • Collaborated with school staff to develop personalized plans for students requiring additional assistance during transportation.
  • Partnered with bus drivers to create a welcoming environment for students entering the vehicle each morning.
  • Contributed to the development of effective emergency evacuation procedures, prioritizing student safety in crisis situations.

Sales Associate

Burke
08.2020 - 12.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Cashier

McDonald’s
06.2017 - 07.2018
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Bachelor Of Arts - Speech Pathology

South Carolina State University
Orangeburg, SC

Skills

  • Problem-solving skills
  • Insurance Billing
  • HIPAA Regulations
  • Medication Dispensing
  • Team Collaboration
  • Filling Prescriptions
  • Manual and automated medication dispensing
  • Pharmaceutical Calculations
  • Patient confidentiality
  • Insurance Verification
  • Drug Classification Knowledge

Accomplishments

Certified pharmacy technician certification

2x Dean’s list

Timeline

Certified Pharmacy Technician

Publix
01.2022 - Current

Bus Monitor

Aiken County Public School District
08.2020 - 08.2022

Sales Associate

Burke
08.2020 - 12.2021

Cashier

McDonald’s
06.2017 - 07.2018

Bachelor Of Arts - Speech Pathology

South Carolina State University

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Brianna Pressley