Brianna Prince
Spanish Fort
Summary
Dedicated Customer Service Representative providing exceptional customer service through active listening and problem solving. Self-assured professional skilled in interpersonal communications and offering background in customer service. Dedicated worker interested in applying excellent communication and interpersonal skills with clients Motivated worker seeking to gain hands-on experience. Outgoing and friendly with strong drive to succeed. Hardworking and reliable worker with strong ability in confidentiality. Offering compassion and listening skills. Highly organize, proactive, and punctual with team-oriented mentality.
Overview
8
8
years of professional experience
Work History
Customer Service
Walmart
01.2023 - Current
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Provided exceptional customer service to clients, responding to questions effectively.
- Increased customer service success rates by quickly resolving issues.
- Developed customer service initiatives to improve performance and uplift satisfaction scores.
Server
Waffle House
01.2016 - 04.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Bachelor of Science - Social Work
Troy University
Troy, AL03.2024
Skills
- Customer Service
- Customer Service-Oriented
- Plumbing Customer Service
- Orthotic Customer Service
Accomplishments
- National Honor Society
- Vise President- Habitat for Humanity (2023)
Additional Information
Interned at Coffee County Department of Human Resources. (Oct.2023 - March 2024)
Timeline
Customer Service
Walmart
01.2023 - Current
Server
Waffle House
01.2016 - 04.2022
Bachelor of Science - Social Work
Troy University
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