Brianna Ramon
Pasadena
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
1
1
year of professional experience
Work History
Take-Out Server
Lazy Dog Restaurant & Bar
Houston
10.2024 - 03.2025
- Inspected food presentation prior to bagging to ensure it met quality standards.
- Adhered to health department regulations regarding proper storage, labeling, rotation and temperature control of all food items.
- Cleaned work areas throughout shift including sweeping floors, washing dishes and sanitizing surfaces.
- Provided quality customer service throughout all interactions with guests.
Sales Associate
James Avery
Pasadena
08.2024 - 10.2024
- Processed returns, exchanges, and refunds in accordance with company policies.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
Some College (No Degree) - Business
San Jacinto College
Pasadena, TXSkills
- Customer service
- Sales techniques
- Visual merchandising
- Inventory management
- Team collaboration
- Attention to detail
- Time management abilities
- Problem-solving abilities
- Customer satisfaction
- Task prioritization
- Quick Service
Languages
Spanish
Native/ Bilingual
Timeline
Take-Out Server
Lazy Dog Restaurant & Bar
10.2024 - 03.2025
Sales Associate
James Avery
08.2024 - 10.2024
Some College (No Degree) - Business
San Jacinto College