Brianna Reid

Assist patients with paperwork

Patient scheduling

Verify patient demographic and insurance information

Market our health insurance policies

Supervise patient intake procedures

Assessing a patient's insurance coverage

Identify client needs

Verify policy information

Welcome and direct patients

Effectively explain the benefits of coverage

Field patient questions

Medical records management

Patient education and support

Patient satisfaction and feedback

Respond to clients' questions and complaints

• Finding clients: Identifying potential clients through referrals and leads, and contacting them

• Scheduling meetings: Setting up meetings with clients

• Advising clients: Helping clients choose the best policy for their needs, and answering their questions

• Preparing proposals: Creating insurance proposals and packages that meet clients' needs

• Completing paperwork: Assisting clients with completing applications and other necessary paperwork

• Following up: Making follow-up calls with clients as needed

• Monitoring claims: Ensuring that all claims are monitored and that all required documentation has been filed

Staff Management:

• Recruit, hire, and train new salon staff
• Create and manage staff schedules
• Conduct performance evaluations and provide feedback
• Address staff concerns and resolve conflicts
• Monitor staff compliance with licensing and continuing education requirements

Client Service:

• Ensure exceptional customer service standards
• Handle client inquiries, complaints, and feedback
• Develop client relationships and build loyalty

Financial Operations:

• Monitor and manage salon revenue and expenses

Marketing and Promotion:

• Develop and execute marketing strategies to attract new clients
• Manage social media presence
• Offer promotions and packages

Operational Management:

• Maintain cleanliness and hygiene standards within the salon
• Ensure compliance with all local regulations and health and safety standards
• Manage salon equipment and maintenance

Technical Skills:

• Stay updated on the latest industry trends and techniques
• Set pricing for services
• Track inventory levels and order supplies
• Prepare financial reports
• Perform services

• Applying eyelash extensions: Using a variety of techniques to apply extensions to clients' natural lashes, such as classic, volume, and hybrid
• Consulting with clients: Assessing clients' natural lashes and advising them on the best style and length of extensions
• Providing aftercare: Instructing clients on how to care for their lashes and recommending products
• Maintaining a clean work area: Sterilizing tools and following sanitation protocols
• Providing customer service: Developing relationships with clients and ensuring their satisfaction
• Staying up to date: Keeping current with the latest trends and techniques

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Customer service: Greeting customers, answering questions, and helping customers find products

• Sales: Processing payments, refunds, and returns, and promoting products to meet sales goals

• Stocking: Unpacking deliveries, stocking shelves, and taking inventory

• Organization: Keeping the store clean and tidy, and ensuring product tags and labels are accurate

• Store operations: Opening and closing the store, and managing financial transactions o

• Customer complaints: Resolving customer complaints and issues in a professional manner

• Security: Alerting management of potential security issues

• Welcoming customers with a friendly demeanor, offering product information, and assisting them in finding items.
• Understanding and promoting current sales, promotions, and loyalty programs to enhance the customer experience and drive sales.
• Maintaining a clean, organized, and visually appealing sales floor, including restocking shelves, arranging displays, and ensuring product areas meet merchandising standards.
• Answering customer inquiries regarding products, store policies, and services, providing knowledgeable and helpful responses to enhance satisfaction.
• Operating the point-of-sale (POS) system, processing payments, handling returns, and managing customer transactions efficiently and accurately.
• Assisting in inventory management tasks, including receiving shipments, conducting stock counts, and reporting low stock or product discrepancies to management.
• Supporting loss prevention efforts by monitoring the sales floor, reporting suspicious activity, and following security policies.
• Collaborating with fellow team members to achieve sales targets, meet store goals, and contribute to a positive team environment.
• Reporting to the Store Manager or Assistant Manager, ensuring that daily tasks align with store goals and standards.

• Customer service: Greet customers, provide friendly service, and ensure customer satisfaction
• Food preparation: Prepare food safely and ensure quality, including consistent portion sizes
• Cash register: Operate the cash register and handle customer transactions
• Cleanliness: Maintain the cleanliness of the restaurant, including the dining room and parking lot
• Inventory: Maintain inventory
• Teamwork: Communicate with coworkers to expedite orders and help customers