Brianna Reyes
Houston,Texas
Summary
Dynamic professional with a proven track record at Cady's Photography, adept in communication and Microsoft Word, excels in enhancing customer satisfaction and exceeding sales targets. Leveraged expertise in client relations and upselling to significantly boost revenue, demonstrating exceptional organizational skills and a commitment to excellence.
Overview
3
3
years of professional experience
Work History
Receptionist/Sales Ambassador
Cady's Photography
- Current
- Consulted with clients to understand their photography needs, offering personalized solutions to enhance customer satisfaction.
- Promoted and sold photography packages, prints, and add-on services, consistently meeting or exceeding monthly sales targets.
- Educated clients about product options, pricing, and special promotions to increase upselling opportunities.
- Managed appointment scheduling and maintained client relationships to encourage repeat business and referrals.
- Ensured a welcoming studio environment by assisting with event coordination, and maintaining high-quality service standards.
Hostess/Front Worker
Chick-Fil-A
Houston, USA
10.2022 - 05.2023
- Provided exceptional customer service by taking orders, answering questions, and ensuring accurate and timely order fulfillment.
- Promoted menu items and special promotions, contributing to increased sales and customer satisfaction.
- Maintained a clean, organized, and welcoming dining environment, upholding Chick-fil-A’s high standards of quality and service.
- Handled cash, credit card transactions, and mobile orders efficiently while adhering to company policies.
- Collaborated with team members to ensure smooth kitchen operations and seamless guest experiences.
Retail Associate
Eddson's Fragrances
Houston, USA
05.2022 - 08.2022
- Assisted customers in selecting fragrances by offering personalized recommendations based on preferences and occasions.
- Demonstrated in-depth product knowledge, including scent profiles, ingredients, and brand heritage, to educate and engage clients.
- Promoted special offers and loyalty programs, driving repeat purchases and increasing sales revenue.
- Maintained an organized and visually appealing display of merchandise, ensuring a premium shopping experience.
- Met and exceeded daily sales targets through effective upselling and cross-selling strategies.
Education
Bachelor of Business - Management
UNIVERSITY OF ST. THOMAS CAMERON SCHOOL OF BUSINESS
Houston, TX01.2026
Skills
- Communication
- Microsoft Word
- PowerPoint
- Scheduling
- Front desk operations
- Time management
- Customer and client relations
- Organization skills
- presentation
- Promotional support
- Upselling
Languages
Fluent in Spanish
Volunteer Experience
- Memorial Hermann Hospital, Contributed meaningfully to both patient care and administrative support. Assisted nurses and doctors in ensuring that patients received the care they needed.
- March of Dimes, Focused on raising donations specifically for the Neonatal Intensive Care Unit (NICU), where premature babies and those with critical conditions receive specialized care.
Timeline
Hostess/Front Worker
Chick-Fil-A
10.2022 - 05.2023
Retail Associate
Eddson's Fragrances
05.2022 - 08.2022
Receptionist/Sales Ambassador
Cady's Photography
- Current
Bachelor of Business - Management
UNIVERSITY OF ST. THOMAS CAMERON SCHOOL OF BUSINESS
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